Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Health insurance stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been honored to serve as a State Farm agent since 2013 and value myself on bringing a deep commitment to integrity, community, and exceptional customer service. Our agency is a close-knit team of six dedicated professionals, and together we’ve built one of the strongest reputations in the area. We are consistently ranked in the top 15% of State Farm agencies in Ohio — a reflection of our expertise, consistency, and the kindness and professionalism our customers experience every day.

Beyond the office, community involvement is important to me, and I’ve spent many years volunteering as a coach for girls’ travel softball teams and continue to mentor young female athletes who have gone on to compete at the collegiate level.

Our agency has earned multiple State Farm awards and recognitions, and we celebrate our achievements through incentive programs, team lunches, and office outings. We also offer a Simple IRA with employer match, a health insurance stipend, great work-life balance, and reimbursement for licensing costs.

For someone who values teamwork, service, and professional growth, this is the type of environment where you can truly thrive and make a meaningful impact.

ROLE DESCRIPTION:
Brian Davis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.