IT Service Desk Lead: Incident & SLA Champion
$45.5k - $82.25kLeidos Inc
Leidos Inc is looking for an IT Support Lead in Washington, DC to oversee the SEC Customer Service Desk operations. This role includes managing incident reporting and service requests through various channels, ensuring compliance with ITIL standards, and supervising technical staff. The ideal candidate will have at least 5 years of experience in IT support, with strong leadership and technical skills. The position offers a salary range of $45,500 - $82,250 and may involve participation in on-call support activities. #J-18808-Ljbffr Leidos Inc
Vacancy posted 22 hours ago
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