Product Support Specialist
Jobtailor
Provide exceptional support via Intercom chat, email, and phone Resolve diverse technical issues including POS troubleshooting, inventory sync problems, accounting reconciliation Perform data analysis and reconciliation work using spreadsheets Collaborate with Engineering to communicate customer issues and submit bug reports Leverage AI-assisted tools to improve response quality Contribute to knowledge base by documenting solutions and creating help articles Maintain metrics including resolution time and customer satisfaction Requirements Exceptional attention to detail Strong independent problem-solver Excellent written and verbal communication Organizational excellence Customer-centric mindset Comfortable with ambiguity Comfortable learning and becoming expert in complex software Proficient with spreadsheets for data analysis Core Competencies Demonstrates expertise in providing exceptional customer support through various channels, resolving technical issues, and performing data analysis using spreadsheets. Strong focus on documentation and collaboration with engineering to enhance service quality and customer satisfaction. Highest-signal resume keywords Technical Issue Resolution Data Analysis Using Spreadsheets Customer Support via Intercom Documentation and Knowledge Base Contribution Excellent Written and Verbal Communication ATS Optimization Keywords Hard Skills Data Analysis POS Troubleshooting Inventory Sync Problem Resolution Accounting Reconciliation Spreadsheet Proficiency Soft Skills Attention to Detail Independent Problem-Solving Organizational Excellence Customer-Centric Mindset Comfortable with Ambiguity Tools & Technologies Intercom AI-Assisted Tools #J-18808-Ljbffr Jobtailor
$50k - $55k
...single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence... ...landscape cannot be done without providing best-in-class support for our developers, administrators, and end users. In this role...SuggestedWork experience placementLive inWork at officeShift work3 days per week$75k
...This might just be the best support job in the world. About Fyxer Since launching in May 2024 we've grown to $35 million in ARR... ...and troubleshoot complex technical issues, escalating to Product Engineering only when genuinely needed Identify patterns in...SuggestedRemote work$60k - $65k
...Product Support SpecialistHybrid (2 to 3 days/week onsite) Reports to: Director of Training and Support Salary Range: $60,000-$65,000/year plus $5,000 annual bonus ($65,000-$70,000 OTE)Nextpoint builds transformative software and services for the legal industry, making...SuggestedSummer workWork at officeFlexible hoursWeekend work2 days per week3 days per week- ...Product Support Role at StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities...Suggested
$83k
...Working Hours & Coverage Coverage window: Our support line runs 5:00am CT - 8:00pm CT (a 15-hour, coast-to-coast... ...permanently assigned to weekends. The Role As a Product Support Specialist at Rundoo, you will be the primary point of contact for clients...SuggestedFull timeLive inLocal areaMonday to FridayShift workRotating shiftWeekend workDay shift$22 - $26 per hour
...Job Overview: Looking for a role where collaboration and problem-solving come together? Marvin is hiring a Product Support Specialist to join our Technical Product Support Department! In this role, youll help customers understand product options, pricing, and specifications...Hourly payTemporary workWork at officeRelocationRelocation package$65k - $185k
...delivering exceptional service, quality vehicles, and fostering a supportive workplace culture. Built on a strong foundation of integrity,... ...a positive attitude * Grow and demonstrate knowledge of the product offerings, optional packages, and latest vehicle technology...Full timeWeekend workAfternoon shift$140k - $200k
...research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote... ...region of the United States The Regional Product Specialist will support customers by providing technical, clinical...Contract workTemporary workSummer workWork at officeRemote workVisa sponsorshipFlexible hoursNight shift$100k - $150k
...insurance solutions that address your business’s unique risks. Position Summary We are seeking a detail-oriented Product Specialist to support insurance product drafting, regulatory filing initiatives, product-related research, and the development and maintenance...Full timeContract workTemporary workLocal areaRemote workFlexible hours$90k - $132k
...Product Specialist, Productivity Chicago, Illinois, United States Join Axon and be a Force for Good. At Axon, we're on a mission... ...like a startupfast, scrappy, innovativebut with the muscle and support of a global public company. What You'll Do Location:...Work experience placementRemote work$89.21k - $133.81k
...hands-on role, you will work alongside product marketers and cross-functional partners... ...moving work forward. What You Will Do Support campaign execution: Help coordinate and... ...and communicated clearly. The specialist becomes a trusted, responsive team contributor...Full timePart timeFor contractorsImmediate startWorldwideFlexible hours$71.01k - $81.9k
...Product Marketing Specialist Conshohocken, Pennsylvania, United States Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing... ...to connect with partners around the globe! Summary: Supports product marketing by executing research, developing case studies...2 days per week$18.75 per hour
...Wholesale Product Specialist This position works closely with commercial paint customers to determine their needs, answer their questions... ...are behind the strength of our success, and we invest and support you in: Life with rewards, benefits and the flexibility to...Full timeWork experience placementAfternoon shift$40k - $65k
...expertise. Together, we'll deliver high-quality products and exceptional service to our clients... ...be the go-to person for junior Product Specialist on day to day function. Other duties... ...by supervisor. Out-of-business hours support may be required. Key Requirements:...Permanent employmentFull timeSeasonal workH1bWorldwide$98.1k - $156.2k
...the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring... ...EMC, wireless and cybersecurity certification for video security products/cameras Serve as a subject matter expert on interpreting...RelocationFlexible hours- ...SIG, and other top quantitative firms. This role focuses on product marketing, positioning, messaging, and activation, with a strong... ...performance using analytics, dashboards, and CRM tools. Support cross-functional initiatives to optimize user acquisition, engagement...Full timeLocal areaRemote work
$31 - $34.5 per hour
...empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”... ...experts, serving in-person customers who use Intuit TurboTax products. \n \n You will serve customers in-person using Intuit TurboTax...Local area$54.36k
...Crisis Support Specialist Location: Chicago, IL Position Summary The Crisis Support Specialist works to make a meaningful difference in the lives of youth and families served by the National Youth Advocate Program. This position is responsible for taking...Flexible hours- ...private, single-family home, access to a community center, and support from professionally trained Foster Parents and staff. With... ...days, and paid company holidays • Bonus Plan for Child Welfare Specialists • Employee Referral Bonuses Employee Well-Being Benefits...Full timeWork at officeImmediate startFlexible hours
$24.04 - $28.4 per hour
...investing in families and strengthening communities through data-informed, collaborative, and preventative solutions. The Family Support Specialist serves as the first point of contact for families who apply for center-based Early Childhood services at Brightpoint. The...Hourly payFull timeAfternoon shift$60k
...Family Support Specialist Supporting Families, Strengthening Communities - the YMCA is now hiring a Family Support Specialist! Salary starts at $60,000.00 annually. The Family Support Specialist is on-site in the early learning setting and day to day- client...Work at officeLocal areaImmediate startFlexible hoursWeekend workAfternoon shift$50k - $55k
...Family Support Specialist Founded in 1981, Concordia Place is a vibrant mission driven organization providing multigenerational programs including early learning, after-school, and teen leadership for Chicago communities. Our centers are located in the Avondale, Ravenswood...Full timeTemporary workWork at officeMonday to Friday$19.62 - $22 per hour
...homes and the comprehensive services they need to thrive. Whether supporting Traditional, Specialized, or Adolescent Foster Care, our staff... ...caregiver. About the Role As a Family Support Specialist , you'll be the steady support children, youth, and foster families...Hourly payFull timeTemporary workFlexible hoursWeekend workAfternoon shift$42k - $50k
...Tuition Reimbursement (up to $5,000/year) 10 Paid Holidays + 21 Days of Paid Time Off Your Role & Impact As a Peer Recovery Support Specialist, you’ll be a vital member of the care team contributing to the provision of high-quality, patient-centered healthcare. You’ll...Full timeWeekend workAfternoon shiftWeekday work- ...Levy Restaurants is looking for a Server Assistant at River Roast in Chicago to support servers in various dining activities. Key responsibilities include preparing the dining room, delivering orders, and ensuring compliance with safety standards. Ideal candidates must...
- ...Description The Community Support Specialist - Residential (Adult Program) is responsible to facilitate mental health rehabilitation interventions and supports necessary to assist individuals with mental illnesses to achieve rehabilitative, resilience and recovery...Hourly pay16 hoursPart timeFlexible hoursWeekend workAfternoon shift
- ...Provide comprehensive peer support and case management services to individuals presenting... ...quality improvement. Maintain required production levels. Provide oral and written communication... ...Abuse (Residential). Peer Support Specialist Certification is required. Experience as...Local areaWeekend workAfternoon shift
- ...Overview Position Title: Peer Support Specialist Department: Mobile Crisis Response (MCR) Reports to: Mobile Crisis Response Lead/Program Supervisor Location: Garfield Park About The Program The Mobile Crisis Response (MCR) program will add to our continuum of care, enhancing...Temporary workFlexible hoursAfternoon shift
- ...Thresholds, we believe in meeting people where they’re at – in their environment and on their journey to recovery. Community Support Specialists (CSS) provide mental health and substance use treatment support where it makes the most impact – in a person’s community. Working...Hourly payMonday to FridayShift work
- ...Friend Health in Chicago seeks a Peer Support Specialist to provide mobile, community-based outreach and non-clinical peer support through HRDI's Crisis Program 591, using recovery-oriented principles and lived experience. The role engages individuals in behavioral health...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Product Support Specialist. Be the first to apply!
- senior product specialist Chicago, IL
- product specialist Chicago, IL
- product delivery specialist Chicago, IL
- product management specialist Chicago, IL
- product support specialist Chicago, IL
- product safety specialist Chicago, IL
- product specialist medical Chicago, IL
- product information specialist Chicago, IL
- family support officer Chicago, IL
- support services specialist Chicago, IL



