SCHEDULER

Job Description

Job Description

About Legent Health

At Legent Health , our mission is simple yet profound: “To provide first-class health care that puts YOU first.”

Our vision reflects our commitment to excellence: “Through robust physician partnerships, become a nationwide leader in compassionate, quality healthcare focused on the patient and available to everyone.”

Our values, also known as our brand pillars, define how we stay true to our identity in the healthcare industry and the communities we serve. These values are central to everything we do:

• Respect: We honor the time and trust of both patients and physicians by delivering organized, efficient services that ensure a seamless healthcare experience.
• Service: We are committed to highly personalized care for patients, their families, and the physicians who serve them, driving optimal outcomes for all.
• Leadership: We strive to be a trusted leader through innovation, clear communication, and unwavering dedication to excellence across our employees and partners.

Joining Legent Health means being part of a team that lives these principles every day, as we build a future focused on compassionate, quality care.

About the Role

The Scheduler is responsible for contacting patients to schedule surgeries in a timely manner. Schedule patients accurately for appointments requested by physicians and patients for pre-op and post-op. Provides patient with information and instructions for medications, facility direction. Ensures all preop clearances and labs are obtained. Optimizes and maintains providers surgery schedule to utilize providers time efficiently and effectively. Ensures all informed surgery orders are signed by providers. Provides patients for reminder calls for surgeries and office procedures.

POSITION’S ESSENTIAL RESPONSIBILITIES:

• Maintain surgery calendar and surgery scheduling. Keep schedules full.
• Contact surgical facilities to schedule and post surgeries.
• Schedule surgeries at correct surgical facilities based on the type of procedure.
• Review, complete, and file consent forms and ABNs. Confirm copy is stored in electronic medical record.
• Follow up on cancelled surgeries for rescheduling.
• Contact insurance companies to verify coverage and coordinate with HEA Surgery Interview department.
• Understand the urgency of surgery.
• Verify that all consents are completed with patient signature, witness signature and date. Confirm copy of consent is stored in the electronic medical record.
• Complete Pre-op phone calls with patients to verify arrival date and time, what to bring, and to be NPO.
• Surgery billing and problem resolution.
• Update and maintain patient instruction handouts.
• Take measures to reduce surgery cancelations.
• All other duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Knowledge of medical terminology.
• Knowledge of medical insurance including Out of Network.
• Knowledgeable in surgery billing, ICD-10 and CPT coding.
• 1 year surgery scheduling experience.
• 1year medical office experience.
• 1 year customer service experience.
• High school or equivalent (Required).

Why Join Legent Health?

Legent Health fosters an environment where team members are empowered to deliver exceptional care while growing professionally within a supportive, values-driven culture.

We Offer:

• Competitive salary and performance incentives
• Comprehensive benefits package
• Paid time off and wellness programs
• Career development and training opportunities

Equal Employment Opportunity (EEO) Statement

Legent Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.

I-9 and E-Verify Compliance:
Employment eligibility will be verified through the U.S. Department of Homeland Security’s E-Verify system. All applicants must provide valid documentation to establish identity and authorization to work in the United States, as required by federal law.