Bilingual Medical / Social Services Front Office Coordinator

Job Description

Job Description

Job Title: Bilingual Medical / Social Services Front Office Coordinator (English/Spanish)

Location: Downey, CA (100% On-Site)

Pay: $21.00 / hour

Schedule: Full-Time (Temp-to-Hire) | Monday – Friday, 8:00 AM – 5:00 PM (Occasional planned weekend community events)

Start Date: Immediate

Overview

We are seeking a polished, self-motivated Bilingual Medical / Social Services Front Office Coordinator (English/Spanish) for a mission-driven non-profit organization in Downey, CA dedicated to supporting local mothers, children, and underserved families.

This is not a passive front-desk role. We are looking for a sharp, empathetic "go-getter" who takes ownership of their work, anticipates needs without hand-holding, and brings a calm, respectful, and modest presence to a professional, faith-rooted community service environment.

What You’ll Be Doing:

• Client Intake & Resource Navigation: Warmly welcome walk-in families, assess immediate needs with discretion, and guide clients through intake paperwork and applications for public assistance (CalFresh, Medi-Cal, WIC, food/housing programs).
• Frontline Triage & Scheduling: Answer and screen high-volume bilingual phone/in-person inquiries, manage consultation calendars, and connect callers with the right internal programs.
• Independent Admin & Operations: Maintain confidential client files, enter daily data into tracking databases, prepare program documents, manage office supply orders, and assist with basic bookkeeping/data verification.
• Community Outreach & Events: Represent the organization professionally at local resource fairs, food distributions, and weekend outreach initiatives, and assist with basic community communications and social media updates.

What You Need to Succeed (Requirements):

• True Bilingual Fluency: Professional verbal and written fluency in both English and Spanish (able to translate forms and assist families clearly and respectfully).
• Self-Starter Mentality: Proven ability to take initiative, follow direction quickly, manage multiple priorities independently, and solve problems without constant supervision.
• Relevant Experience: 2+ years of administrative, intake coordination, medical/clinic front office, or social services experience.
• Benefits & Tech Savvy: Familiarity with county/state assistance portals (CalFresh, Medi-Cal, WIC) and strong proficiency in Microsoft Office (Word, Excel, Outlook) .
• Professional Demeanor: High emotional intelligence, patience with families in crisis, and a humble, respectful, and polished presentation appropriate for a conservative non-profit leadership team.
• Schedule: Available Monday–Friday (8:00 AM – 5:00 PM) plus occasional scheduled weekend community events.

Bonus Points If You Have:

• Experience with QuickBooks, basic bookkeeping, or invoicing.
• Background in healthcare enrollment, case management support, or community outreach tabling.

Ready to step into a meaningful, fast-paced role where your work truly matters? Apply today with your updated resume for immediate interview consideration!

Discover your dream job effortlessly with TG Solutions. Benefit from our vast experience and personalized approach. We’re your career advocates, ensuring the perfect match between your skills and aspirations, taking you closer to your goals.

Company Description

Discover your dream job effortlessly with TG Solutions. Benefit from our vast experience and personalized approach. We’re your career advocates, ensuring the perfect match between your skills and aspirations, taking you closer to your goals.