Production Assistant

With Jéan is looking for a highly organised, detail-oriented and proactive Production Assistant to join our growing product team.

This is a junior role suited to someone with previous experience in fashion production or product development who thrives on organisation, communication and keeping things moving.

Working closely with our product development, technical design and production teams, you'll support the day-to-day coordination of our collections, ensuring samples are tracked, suppliers are followed up with, deadlines are monitored and all development and production information is accurate and up to date.

We're looking for someone who is exceptionally organised, takes initiative and has excellent follow-through. You'll be across the details, comfortable juggling multiple priorities and proactive about chasing outstanding information before it becomes a problem.

Key Responsibilities

Production Coordination & Supplier Communication

• Communicate regularly with overseas factories and suppliers to follow up on outstanding samples, approvals, production updates and delivery timelines.
• Monitor development and production calendars, ensuring key deadlines and milestones are tracked.
• Proactively chase outstanding information, samples and approvals to keep production moving.
• Track fabrics, trims, lab dips, strike-offs, labels and other production components.
• Assist with purchase orders, costing information and general production documentation.
• Flag delays, discrepancies or potential issues to the wider product team in a timely manner.

Sample Management & Tracking

• Coordinate and track development, fit, pre-production and production samples.
• Maintain accurate sample records, shipment details and approval statuses.
• Organise incoming samples for fittings, reviews and internal approvals.
• Follow up with suppliers on outstanding sample requests and revisions.
• Ensure sample comments, approvals and relevant documentation are accurately recorded and shared.

Administration & Reporting

• Maintain accurate and up-to-date development and production trackers, calendars and supplier records.
• Keep track of outstanding actions, deadlines and approvals across multiple styles.
• Prepare regular updates on sample statuses, production progress and outstanding supplier responses.
• Ensure all relevant product information and documentation is organised and easily accessible.
• Support the product team with day-to-day administration and coordination.
• Assist with keeping internal teams aligned on deadlines and outstanding actions.

About You

• 1–2 years of experience in fashion production, product development or a similar role.
• A good understanding of the apparel development and production process.
• Exceptionally organised, with excellent attention to detail and follow-through.
• Proactive and confident following up with suppliers and internal teams.
• Strong written and verbal communication skills.
• Comfortable working with overseas factories and suppliers.
• Exceptional proficiency in Excel and Google Sheets, with advanced skills in building, maintaining and managing detailed production trackers, reports and data.
• Able to juggle multiple tasks, styles and deadlines in a fast-paced environment.
• Familiarity with garment construction, fabrics, trims and production terminology.
• Resourceful, reliable and comfortable taking initiative.

The Ideal Candidate

You're the kind of person who loves being organised and making sure nothing gets missed. You naturally keep track of the details, follow up without being reminded and take pride in keeping things running smoothly.

You have hands-on experience in fashion production, understand the importance of deadlines and clear communication, and are eager to develop your career within a growing fashion business.

You're proactive, dependable and not afraid to pick up the phone, chase an answer or flag an issue before it becomes a bigger problem.