Customer Support Specialist
Remodel Health
Overview We are looking for a highly driven, team-oriented self-starter to join our growing PeopleKeep Customer Support team. This role requires someone who is extremely organized, hardworking, an excellent communicator, self-motivated, and technically savvy. We are seeking candidates with strong client-facing and problem-solving skills to help ensure clients successfully select health plans and manage their health expenses. Our PeopleKeep Support team needs someone who is cross-functionally inclined and will find great joy in collaborating with Sales, Customer Success, Product and Marketing teams in ensuring clients' success with the PeopleKeep platform from onboarding to renewal. Why Remodel Health? Lead in a High-Growth, Disruptive Market: Join a company at the forefront of the ICHRA movement—one of the most promising shifts in employer-sponsored healthcare—backed by strong investor conviction and market momentum. Build in a Category-Defining Company: Help define not just a product, but a whole category. Remodel is uniquely positioned to influence the future of health benefits, with a differentiated model and growing traction across key stakeholders. Collaborate with a Visionary, Values-Driven Team: Work alongside a leadership team deeply committed to innovation, impact, and humility—where open-mindedness, creativity, and mission-driven thinking guide strategic decisions. Drive Real-World Impact at Scale: Your work will directly contribute to helping real people—families, small business owners, and employees—access better health coverage options that fit their lives. Key Responsibilities Provide direct support to employers and employees via phone, email, and chat regarding their HRAs and health benefit options Communicate plan details, deadlines, and confirmation notices to ensure clarity and confidence in the process Learn, embrace and utilize technology solutions to track, document, and manage support interactions Identify opportunities to streamline processes and improve the customer experience Collaborate cross-functionally with internal teams to resolve issues and ensure a seamless customer journey Achieve annual new and renewal production goals. This includes monitoring progress toward goals on an ongoing basis and making any changes in work habits or workflows to achieve short- and long-term goals Assist and support colleagues with new and existing client needs Maintain a positive attitude and contribute to a harmonious and cooperative spirit within the organization Identify opportunities to cross-sell new/renewal accounts alongside other departments Perform special projects at management's request All other duties as assigned Qualifications 3–5 years of experience in a customer-facing role (support, advisement, or insurance preferred) Strong written and verbal communication skills Ability to multitask across systems and keep accurate documentation Calm, empathetic demeanor when handling complex or sensitive issues Building teams and processes Preferred Attributes Bachelor's Degree or combined equivalent of education and experience Health & Life License (or ability to obtain shortly after hire) required Additional Information Must be willing to travel as required Why Join Remodel Health? Full health benefits offering, including life, long-term disability, dental, and vision Generous PTO 401(k) match Sabbatical PTO available after 5 years of employment This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Technology, Information and Internet #J-18808-Ljbffr Remodel Health
- ...Overview Job Description The Customer Support Specialist is a key member of the customer support, spare parts, and service coordination team. This role is responsible for developing and maintaining strong customer relationships, managing customer inquiries, creating quotations...SuggestedWork at officeRemote work
- ...Customer Support Specialist Indianapolis - Indianapolis, IN 46278 Job Description The customer support specialist deals with all levels of external customer contact, as well as internal contacts in other supporting business functions as appropriate (i.e., accounting, credit...SuggestedContract work
- ...Customer Support Specialist I Indianapolis, Indiana, United States Function: Customer Experience Reports to: Director, Customer Support Reviewed: 05.2026 Location: Hybrid - Downtown - Indianapolis Position Summary: The Customer Support Specialist I provides tier one support...SuggestedTemporary workCasual workLocal areaRemote workWorldwideFlexible hoursWeekend work
- OPENLANE in Carmel, Indiana is seeking a Customer Support Specialist to deliver superior technical support and troubleshooting for OPENLANE customers. You will draw on your customer service skills and technical know‑how to resolve issues and guide users to effective solutions...Suggested
$17 - $19 per hour
Overview Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building... ...advancement About the Role We’re Looking For: A Customer Support Specialist who will be responsible for providing superior technical support...SuggestedHourly payContract workTemporary workWork experience placementLocal areaImmediate start- Overview Position Purpose: The Customer Support Specialist manages, communicates and monitors all aspects of a project and/or order. This role provides internal support and serves as a liaison between BCI’s sales team and clients while supporting all internal departments...Full timeWork at office
- Zephyra co is looking for a Customer Service Representative in Indianapolis, Indiana, to be the main point of contact for customers. This role focuses on resolving issues across various channels and providing a positive customer experience. Ideal candidates will have strong...Remote jobFlexible hours
- Gilder Search Group is seeking Remote Customer Support Representatives in Indianapolis, Indiana. Ideal candidates should have at least two years of call center experience and be able to manage 80 to 100+ calls daily. Responsibilities include managing incoming calls, assessing...Remote job
- ...Contact Government Services, LLC is looking for a Bilingual Customer Service Representative in Indianapolis to support a large Federal agency. This full-time position involves responding to customer inquiries about housing and FHA mortgages through calls and emails. The...Full time
- ...AirportParkingReservations.com, Inc. is seeking a full-time work-from-home Customer Service agent. In this role, you will provide live chat, email, and phone support to customers for airport parking reservations. Our CS team is crucial for enhancing customer satisfaction...Hourly payFull timeRemote workWork from homeFlexible hours
- ...A customer service provider in Carmel, IN, seeks a Spanish Bilingual Customer Service Representative to deliver excellent support to English and Spanish-speaking clients. This role involves managing inbound and outbound calls, verifying insurance information, and addressing...
- Leidos LLC is looking for full-time Bilingual Customer Service Representatives for our FHA Resource Center in Indianapolis, IN. The role involves responding to inquiries about housing and FHA mortgage programs while delivering exceptional customer service in a fast-paced...Full time
- ...About the job Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home...Immediate startRemote workFlexible hours
$17.2 - $36 per hour
...Customer Specialist In Training As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers through every step of their journeywhether buying, selling...Hourly payFull timeWork at office- ...Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: Customer...
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hours- PURPOSE: Answer incoming phone calls. Provide a variety of service functions with excellent member service. RESPONSIBILITIES AND DUTIES • Answer telephone calls and process members transactions as requested • Answer individual questions or help members with problems...Night shift
- ...We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information...
- ...Benefits: 401(k) Bonus based on performance Competitive salary Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing...Work at office
- ...helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that...Start working todayLocal area
- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for... ...Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical...Contract workPart timeLocal area
- ...terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one... ...(clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code standards...Hourly payPart timeWeekend workWeekday work
- ...Customer Service Representative The primary purpose of the Customer Service Representative is to provide comprehensive customer service... ...as appropriate to answer customer questions, provide customer support. Refers customer to appropriate party as needed or necessary....Work at officeImmediate start
- ...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you...Weekly payTemporary workLocal areaFlexible hoursShift work
$29.59k
...Customer Service Representative Date Posted: Jul 20, 2026 Requisition ID: 480808 Location: Indianapolis, IN, US, 46204 Work... ...fundamental purpose of this position is to provide administrative support to the board director, the licensing board/commissions, and to...Full timeWork experience placement$41k - $97.8k
...Customer Service Representative Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate... ..., 3 floating holidays, sick leave, and additional options to support volunteer and parental leave. ~ Educational and training...Hourly payWork at officeLocal areaWork from home- ...Job Title: Customer Service Associate (CSA) FLSA Status: Non-exempt Summary Receives cash from customers or team members in payment for goods or services by performing the following duties. Essential Duties And Responsibilities included the following...Work at officeShift work
- ...Job Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and...Work experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift
$40k - $65k
...Customer Service Representative A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the... ...Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction....For contractorsWork at officeFlexible hours- ...Customer Service Associate II Your positive, friendly disposition and eagerness to get things done make you the right person for... ...daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment...Contract workPart timeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Specialist. Be the first to apply!
- airport customer experience specialist Indianapolis, IN
- customer relations associate Indianapolis, IN
- client service specialist Indianapolis, IN
- bilingual customer service representative spanish english Indianapolis, IN
- inside customer service representative Indianapolis, IN
- work from home customer service associate Indianapolis, IN
- customer sales representative Indianapolis, IN
- customer service officer Indianapolis, IN
- client solutions specialist Indianapolis, IN
- overnight customer service representative Indianapolis, IN

