Customer Success & Support Specialist

Project Topics and Research Materials

Project Topics and Research Materials is seeking a Call Center Agent to act as the liaison between the company and its customers. The role involves handling customer inquiries, resolving issues, and maintaining high satisfaction levels through effective communication and proactive problem-solving. Responsibilities include managing calls, following scripts, identifying needs, upselling where appropriate, and continuous learning to improve performance. #J-18808-Ljbffr

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Vacancy posted 2 days ago

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