Director, Strategy and Performance Excellence

What You'll Do

The Director, Strategy and Performance Excellence leads strategic initiatives and performance improvement efforts across the organization. This role will partner with senior and executive leaders to translate organizational priorities into actionable plans, improve operational performance, and drive accountability for results. The Director also provides analytical, project management, and change leadership support for complex, cross-functional initiatives.

Key Performance Responsibilities:

• Strategic Planning & Execution: Partner with senior and executive leaders to translate organizational priorities into clear goals, actionable plans, workstreams, milestones, and measurable outcomes. Lead or support the execution of high-priority strategic initiatives across the organization.
• Performance Management: Develop and maintain key performance indicators, scorecards, and management processes that measure progress against organizational goals. Analyze performance trends, identify risks and opportunities, and facilitate action-oriented performance discussions with leadership.
• Executive Reporting and Accountability: Prepare decision-oriented reports, dashboards, and presentations for senior leadership and the Executive Leadership Team. Reinforce accountability for commitments and help senior leaders improve the quality and effectiveness of their materials, insights, and performance discussions.
• Process and Operational Improvement: Lead cross-functional improvement efforts that strengthen performance, simplify processes, and improve operational effectiveness. Apply systems thinking, structured problem‑solving, analytics, and continuous‑improvement methodologies to understand root causes, interdependencies, and downstream impacts.
• Technology and Business Intelligence: Partner with business and technology leaders to improve the use of data, reporting tools, and business intelligence capabilities. Translate business needs into practical requirements and help ensure leaders have timely, reliable information to support decisions and performance management.
• Cross‑Functional Collaboration: Build strong relationships across functions and levels of the organization to align stakeholders, resolve barriers, manage change, and drive execution of shared priorities.
• Other Duties: Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Strategic and Analytical Thinking: Demonstrates strong analytical, research, and problem‑solving skills, with the ability to evaluate complex information, identify key insights, and consider future opportunities and risks.
• Communication: Communicates clearly and concisely in written, verbal, and presentation formats. Able to translate complex information into practical recommendations for senior and executive audiences.
• Business Acumen: Understands the operational, financial, clinical, and organizational factors that influence business performance. Connects strategic priorities to practical business implications and makes recommendations informed by the broader organizational context.
• Executive Presence and Interpersonal Effectiveness: Builds credibility and productive relationships across functions and levels of the organization. Uses sound judgment, diplomacy, and tact when navigating sensitive or high‑stakes situations.
• Planning and Execution: Effectively scopes and manages complex projects, establishes clear objectives and workplans, anticipates barriers, and drives work to timely completion.
• Results Orientation and Accountability: Demonstrates a strong commitment to achieving results, reinforcing accountability, and following through on commitments.
• Change Leadership: Able to influence without direct authority, build alignment among stakeholders, and support leaders and teams through organizational change.
• Executive Facilitation: Effectively plans and facilitates senior leadership meetings, strategic planning sessions, and cross‑functional discussions. Creates structure around complex topics, encourages productive dialogue, surfaces key decisions, and drives clarity on outcomes, ownership, and next steps.
• Adaptability and Prioritization: Performs effectively in a fast‑paced environment and manages multiple competing priorities while maintaining accuracy and attention to detail.
• Confidentiality and Professionalism: Handles sensitive business and personnel information with appropriate discretion and demonstrates behavior consistent with Newport Healthcare's mission, philosophy, and values.

What Makes You a Great Fit

• Bachelor's degree required; advanced degree in business, healthcare administration, or a related field preferred.
• Minimum of six (6) years of experience in corporate strategy, management consulting, operations, performance improvement, analytics, or a related field. Healthcare experience preferred but not required.
• Demonstrated experience leading complex, cross‑functional initiatives from planning through execution and measurable results. Six Sigma, Lean, Agile experience is a bonus.
• Experience working with senior and executive leaders, including developing analyses, recommendations, and presentation materials for executive audiences.
• Strong project management and change leadership experience, with the ability to influence stakeholders and drive accountability without direct authority.
• Experience applying structured problem‑solving, process improvement, or continuous‑improvement methodologies preferred.
• Proficiency in Microsoft PowerPoint, Excel, and ability to learn to use new software and systems is required.
• Travel Requirements: Up to 30%.

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Additional Details

Excellent career growth opportunity! Position is in-office, Monday thru Friday.