Director of Claims

Director of Claims Provide strategic leadership and operational oversight for our homeowners claims organization. Shape claims strategy, lead high‑performing teams, and ensure exceptional outcomes across complex, high‑exposure claims in a fast‑growing environment. What You’ll Do Strategic & Operational Leadership Lead, support, and develop a multi‑layered team of managers and claims professionals Oversee overall claims inventory, including investigation, coverage, evaluation, resolution, and litigation management Set claim handling standards, performance expectations, and resolution strategies across the organization Direct handling of the most complex and high‑severity claims, including mediations and trials Litigation, Risk & Cross‑Functional Partnership Establish negotiation strategies and identify claims appropriate for trial Select, retain, and oversee defense counsel on litigated matters Partner closely with Underwriting on trends, case law, and statutory impacts to product lines Support underwriting decisions through policy and submission reviews, as needed Stay current on legislation, regulations, and industry developments impacting claims Talent Development & Continuous Improvement Provide executive‑level leadership, coaching, and structured performance feedback Drive training initiatives in partnership with Training & Auditing to elevate claims capability Champion best practices, analytics‑driven decision‑making, and operational excellence across claims What You Bring Bachelor’s degree or equivalent relevant experience 8+ years of P&C homeowners claims experience 4+ years of senior leadership experience managing claims leaders and large teams Active Florida 6‑20 Resident All Lines Adjuster License Deep expertise in Florida insurance law and good‑faith claims handling Proven success overseeing complex claims, litigation strategy, mediations, and trials Strong people‑leader with the ability to mentor, influence, and scale high‑performing teams Data‑driven, analytical approach with excellent organizational and prioritization skills Exceptional written, verbal, and executive‑level communication skills Proficiency with Microsoft 365 tools (Teams, SharePoint, Excel, PowerPoint, Outlook) Commitment to living and leading Slide’s Core Values #J-18808-Ljbffr Slide