Receptionist

Receptionist, Housing217 Wyckoff Avenue - Brooklyn, NY 11237OverviewSalary Range $22.00 - $25.00 Hourly Position Type Full Time Education Level High School Category Nonprofit - Social ServicesDescriptionEssential Duties And ResponsibilitiesThe Receptionist intern is a member of the Housing Division and reports to the Director of Strategic Initiatives. They will be responsible for overall supervision of the receptions area in addition to providing administrative support to Housing's operations. The Receptionist is responsible for the following:Receive visitors at the front desk by greeting, welcoming, directing, and announcing them appropriatelyAssist and provide direction and information to clients, visitors, and other guests of the organizationWork collaboratively with Tenant Relations Specialist to deliver quality services to tenants and prospective tenantsAnswers, screens, and directs phone calls to staff; takes messages and schedules appointmentsReceive mail, documents, packages, and courier deliveries and deliver or distribute itemsEnsure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)Maintain office security by following safety procedures and controlling access via the reception deskUpdate calendars and schedule meetings, including reserving and monitoring appointments that require usage of conference spacesPerforms other clerical receptionist duties such as filing, photocopying, data entry, recordkeeping, etc.Collaborate with Operations team to ensure general office maintenance/procedures are being upheldCoordinate with Operations to restock materials in the kitchen e.g. utensils, paper towels, etc.Other duties as neededCompetenciesProven work experience as a Receptionist, Front Office Representative or similar roleExperience in a fast-paced environmentExcellent interpersonal and customer service skillsBasic understanding of administrative and clerical procedures and systemsProficient with Microsoft Office Suite or related softwareExcellent verbal and written communication skillsDetail oriented, disciplined, and organizedMultitasking and time-management skills, with ability to prioritize tasksCustomer service attitudeAbility to maintain confidentiality and use appropriate discretionAbility to be resourceful and proactive when issues ariseBilingual: Spanish requiredEducation and ExperienceHigh School diploma or equivalent requiredEqual Employment Opportunity (EEO)/Affirmative Action Policy StatementIt is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.