Community Manager

Job Description

Job Description

Community Manager – Clachan Properties

Location: Center City Richmond, VA
Company: KRS Holdings
Property Type: Class A | Scattered-Site Portfolio | Student Housing
Employment Type: Full-Time

Compensation: Range- $60k-65k/yearly

About the Opportunity

KRS Holdings is seeking an experienced, energetic, and highly organized Community Manager to lead the day-to-day operations of Clachan Properties, a Class A, scattered-site portfolio in Center City Richmond with a strong focus on student housing.

This is an exciting opportunity for a hands-on property management professional who thrives in a fast-paced environment and enjoys balancing resident experience, leasing, operations, team leadership, financial performance, and project management.

The ideal candidate is a strong communicator, problem solver, and relationship builder who can take ownership of a complex portfolio while maintaining the high standards expected of a Class A community.

_______________________________________________________________Key Responsibilities

Property Operations

• Oversee the daily operations of a Class A scattered-site student housing portfolio.
• Maintain high standards for curb appeal, property condition, resident satisfaction, and overall asset performance.
• Conduct regular property inspections and coordinate maintenance, repairs, and capital improvements.
• Ensure properties are compliant with company policies, Fair Housing regulations, and applicable local, state, and federal requirements.
• Manage resident concerns and resolve issues quickly and professionally.

Leasing & Resident Experience

• Drive leasing activity, occupancy, renewals, and resident retention.
• Lead the leasing process from initial inquiry through move-in and renewal.
• Develop strong relationships with residents, prospects, vendors, and community partners.
• Deliver a high-quality customer experience consistent with a Class A property.
• Monitor leasing traffic, follow-ups, applications, move-ins, move-outs, and renewal activity.

Student Housing Management

• Understand and effectively manage the unique operational and leasing demands of student housing.
• Coordinate student move-in and move-out processes and ensure units are prepared to a high standard.
• Build positive relationships with students, parents, university contacts, and other stakeholders.
• Effectively manage high-volume leasing periods and seasonal fluctuations.

Project Management

• Lead and coordinate property-level projects, capital improvements, renovations, and special initiatives.
• Develop project timelines, coordinate vendors and internal teams, and monitor progress through completion.
• Track project budgets, deadlines, quality, and deliverables.
• Identify potential operational challenges and proactively develop solutions.
• Manage multiple projects simultaneously while maintaining day-to-day property operations.

Financial & Administrative Management

• Assist with the development and management of property budgets.
• Monitor operating expenses, delinquency, collections, and financial performance.
• Review invoices, purchase orders, and vendor performance.
• Maintain accurate property records and ensure timely completion of administrative responsibilities.
• Utilize property management software and company systems to maintain accurate resident and property information.

Team Leadership

• Lead, coach, and hold on-site team members accountable for performance and customer service.
• Establish clear expectations and promote a culture of ownership, professionalism, and teamwork.
• Coordinate effectively with maintenance, leasing, accounting, and corporate operations teams.
• Provide training and support to team members as needed.

Qualifications

• 3+ years of experience in property management , preferably in multifamily or student housing.
• Previous experience managing  Class A properties strongly preferred.
• Experience managing  scattered-site or multiple-location portfolios preferred.
• Demonstrated  project management experience , including renovations, capital projects, vendor coordination, or property improvement initiatives.
• Strong knowledge of leasing, resident relations, collections, property operations, and maintenance coordination.
• Strong understanding of Fair Housing laws and property management best practices.
• Excellent organizational, communication, and problem-solving skills.
• Ability to prioritize multiple projects and deadlines in a fast-paced environment.
• Strong leadership and team-management skills.
• Proficiency with property management software and Microsoft Office.
• Ability to work occasional evenings or weekends during peak student housing periods or as business needs require.

_______________________________________________________________What We're Looking For

We're looking for someone who is more than just a property manager —  we're looking for an owner-minded leader.

The ideal candidate:

• Takes initiative and doesn't wait to be told what needs to be done.
• Is comfortable managing multiple priorities and moving projects forward.
• Has a strong eye for detail and property presentation.
• Understands that exceptional resident service drives retention and performance.
• Can confidently manage vendors, team members, residents, and corporate stakeholders.
• Thrives in a fast-paced, entrepreneurial environment.
• Brings energy, accountability, professionalism, and a solutions-oriented mindset.

_______________________________________________________________Why Join KRS Holdings?

At KRS Holdings, we're building a property management organization focused on  exceptional service, operational excellence, and sustainable growth . This role offers the opportunity to take ownership of a high-profile Class A portfolio while working alongside a growing and collaborative team.

If you're an experienced Community Manager who enjoys  leading people, managing properties, driving leasing performance, and bringing projects from concept to completion , we'd love to hear from you.

Apply today and become a key part of the KRS Holdings team!