Customer Service Associate
$26 - $30 per hourRetrofete
he Customer Service Associate will support the day-to-day customer experience across all channels, ensuring timely, thoughtful, and solutions-focused service, always keeping our customer experience top of mind. Responsibilities: Customer Support Respond to customer inquiries across email and phone in a timely and professional manner. Provide knowledgeable support regarding orders, shipping, returns, exchanges, product information, and general inquiries. Ensure all customer interactions reflect the brand voice and deliver a high-touch experience. Escalate complex or sensitive issues appropriately. Order & Ticket Management Order and manage ticket queues in Gorgias system to ensure response time and resolution goals are met. Assist customers with post-purchase support including returns, exchanges, delivery issues, and order updates. Accurately document customer interactions and resolutions within customer service platforms. Cross-Functional Partnership Partner closely with eCommerce, Logistics, Retail, and Operations teams to resolve customer issues effectively. Communicate recurring customer feedback, product concerns, or operational issues to leadership. Support special projects and peak business periods as needed. Systems & Process Support Utilize customer service and eCommerce platforms such as Gorgias, Shopify, etc. Identify opportunities to improve workflows and customer experience. Maintain strong attention to detail across all customer interactions and order management tasks. Qualifications 2-3 years of customer service experience, preferably within fashion, luxury, lifestyle, or DTC retail. Strong written and verbal communication skills. Highly organized with strong attention to detail and follow-through. Ability to multitask and work efficiently in a fast-paced environment. Empathetic, solutions-oriented, and customer-first mindset. Familiarity with Shopify, Gorgias, or similar customer support platforms preferred. Team player with a positive attitude and willingness to learn. Salary Range: $26.00-$30.00/hr DOE Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) #J-18808-Ljbffr Retrofete
- We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working...SuggestedContract workLocal area
$15.92 - $19 per hour
...Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point...SuggestedImmediate startFlexible hoursShift workRoyal Farms
Egg Harbor, NJ4 days ago$16.5 - $20.25 per hour
...Store 485 - Brigantine, NJ 08203 Part time JR120037 As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting...SuggestedHourly payPart timeLocal areaFlexible hoursShift workWawa
Brigantine, NJ1 day ago- ...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by...SuggestedWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift
Walgreens Boots Alliance
Ventnor City, NJ18 hours ago $15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...SuggestedHourly payFull timePetco
Pleasantville, NJ2 days ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and...Hourly payFlexible hoursCircle K
Atlantic City, NJ18 hours ago$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible... ...Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting...Hourly payFull timePart timeFamily Dollar
New York, NY18 hours ago$16.75 - $20.1 per hour
...Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members. Team Members: Carry out job functions and responsibilities as assigned. Support the application of club policies...Weekly payPart timeImmediate startMonday to FridayFlexible hoursBJ's Wholesale Club
Longport, NJ4 days ago$22.1 - $27.07 per hour
...SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to... ..., suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store'...Hourly payMinimum wageWork at officeLocal areaShift workFedEx Office and Print Services
New York, NY2 days ago- ...Job Description Job Description We are hiring a Customer Service Representative in New York City. Each member of our team has the primary objective of delivering an exceptional customer experience. The Customer Service Representative must possess excellent communication...Full timeFlexible hoursShift work
Brand Executives Inc
New York, NY25 days ago $22 - $27 per hour
...Job Description Customer Service Associate – Jewelry \n OKG Jewelry | Little Neck, NY \n Pay: $22–$27 per hour, depending on experience \n OKG Jewelry is a family-owned jewelry store serving the New York community for over 30 years. We’re looking for a friendly...Hourly payOKG Jewelry
New York, NY6 days ago- ...contemporary clothing with 8 locations across the US. We are known for providing impeccable customer service. We are currently seeking an experienced Customer Service Associate to join our amazing Mitchells Huntington, NY team. Our Customer Service Associates...Weekend work
Ed Mitchell Inc
New York, NY25 days ago - ...Competitive salary Free food & snacks Opportunity for advancement Profit sharing Training & development Experienced Customer Service Associate to join our rapidly growing recycling company who will be responsible for: * Calling, emailing, texting customers to...
CITY METAL TRADERS
New York, NYa month ago $60k - $70k
...Job Description Job Description NYC Alliance seeks a detail-oriented and highly organized EDI & Customer Service professional to support order management and day-to-day operational needs, with a primary focus on Walmart and additional Mass and Private Label accounts...Summer workWork at officeNYC Alliance Company LLC
New York, NY2 days ago$20 - $22 per hour
...camera store into the world's only full-service destination for photo, video, and electronics... ...education, innovation and commitment to customer experience make us a dedicated and... ...focused, and experienced Customer Service Associate to join our dynamic customer service...Work at officeFlexible hoursAdorama
New York, NYa month ago$20 - $22 per hour
...Job Description Job Description CUSTOMER SERVICE ASSOCIATE Job Description | Chase Office Furniture Department Sales & Customer Service Reports To Finance Manager Location Brooklyn Navy Yard, New York City (On-site) Employment Full-Time...Full timeContract workWork at officeMonday to FridayChase Office Supplies, LTD
New York, NYa month ago- ...Job Description Job Description Position Overview We are hiring a Customer Service Associate to assist customers with everyday questions and provide clear, helpful information about our products and services. This is a customer-facing position that requires strong...
Market Value Southwest
New York, NY24 days ago - About The Role We’re hiring a Customer Service Associate to provide friendly, professional support to customers and help create a positive experience throughout every interaction. Brooklyn, NY | Full-Time We’re hiring a Customer Service Associate to provide friendly,...Full time
- ...B&H Customer Service Associate At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional's Source", B&H is...Local areaWorldwide
$21.25 per hour
Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion...WorldwideWeekend work- 2 weeks free therapy — handle customer interactions better This position offers a fully remote work schedule for the Phoenix, AZ area Put your motivation, energy, and service-driven mindset into aCustomer Service Representativerole with our Joe Morten & Son agency. Your...Work at officeRemote workMonday to Friday
- ...operational support to ZEGNA's Retail and Wholesale businesses, managing customer orders from entry through invoicing. Serve as a liaison among... ...center to ensure effective communication and customer service. Responsibilities Enter customer orders and process seasonal...Seasonal workWork at office
- Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change. Customer Service Associates...
- Job Summary Increases customer confidence and loyalty by providing accurate, fast and courteous... ...through the checkout lane and the service desk. Maintains financial responsibility... ...within the store. Ensures self and all associates are working safely and have received necessary...Work at officeImmediate startShift workNight shift
$17 per hour
Job Description Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store. 131-01 101 Ave Jamaica, NY 11419 Pay Range $17.00/hour Customer...Immediate startFlexible hoursShift work$16.5 - $18 per hour
...Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides... ...with courteous, fair, friendly, and efficient checkout service. Engages customers and patients by greeting them and offering assistance...Work experience placementLocal areaFlexible hoursAfternoon shift$85 per hour
iFIT customer service grind? Get mental health care, $85 off today. At Safe Haven Security, we are more than just a home security company... ...seeking a detail-oriented and customer-focused Account Creation Associate to join our team and work remotely. In this role, you will...Remote workShift work- Duties Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain... ...maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness...
- Circle K Store 4707631 in Clay, NY, is seeking a part-time Customer Service Representative. You will greet customers, run the register, cashier, make purchase suggestions, and assist with our food program while keeping the store neat and delivering fast, friendly service...Part timeFlexible hoursNight shift
$15 - $18.75 per hour
.... And there’s one secret ingredient that truly sets Wawa apart: Our Associates. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa...Hourly payLocal areaFlexible hoursShift work
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