Health Information Management Clerk

Health Information Management Support Specialist Location: Camp Hill, PA | Training in Hershey, PA Schedule: Monday-Friday, 8:00 AM - 4:30 PM Pay: $18.00+ Are you looking to build your career in healthcare administration with one of Pennsylvania's leading healthcare organizations? We are seeking detail-oriented, customer-focused professionals to join the Health Information Management (HIM) team supporting patient records, administrative operations, and a major electronic medical record transition initiative. This role is ideal for candidates with strong customer service skills, administrative experience, and an interest in healthcare operations. Responsibilities Professionally answer incoming calls from patients and other requestors Retrieve and respond to voicemail messages in a timely manner Verify patient identity and demographic information Obtain verbal authorizations in accordance with established procedures Navigate electronic medical record (EMR) systems to locate patient information Assist with Release of Information (ROI) requests and related workflows Support radiology image-sharing requests Accurately document calls, requests, authorizations, and completed work Maintain patient confidentiality and comply with HIPAA regulations Assist with additional medical records and administrative tasks as needed Support Health Information Management operations during a major EMR transition QualificationsRequired Strong customer service and telephone communication skills Excellent attention to detail and organizational abilities Ability to handle confidential information professionally Strong computer skills and ability to learn new systems quickly Reliable attendance and punctuality High school diploma or equivalent Preferred Experience in Health Information Management (HIM) Medical records experience Release of Information (ROI) experience Patient registration or patient access experience Medical office or healthcare administrative experience Healthcare customer service experience Familiarity with HIPAA regulations Experience using EMR/EHR systems such as Epic Work Environment Fully onsite position Standard schedule of Monday through Friday, 8:00 AM - 4:30 PM Occasional overtime or Saturday coverage may be available for select positions Collaborative healthcare environment supporting patients, providers, and hospital operations Training & Work Locations All new hires will complete training in Hershey, PA. Training is expected to last approximately 2-4 weeks depending on individual learning pace. Openings are available at: Hershey, PA Reading, PA Camp Hill, PA Why Apply? This is a great opportunity to gain experience with a leading healthcare organization, develop expertise in medical records and health information management, and contribute to an important healthcare technology transition. Successful team members will gain valuable experience working with patient information, healthcare systems, and administrative operations in a fast-paced medical environment. Interested candidates should possess strong customer service skills, professionalism, attention to detail, and a passion for supporting patients and healthcare operations. Job Type & Location This is a Contract position based out of Hershey, PA. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Hershey,PA. Application Deadline This position is anticipated to close on Oct 14, 2026. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr TEKsystems