Part-Time Senior Program Specialist: Adult Sports

Overview The City of Anaheim Community Services Department is seeking a Senior Program Specialist for the Adult Sports Program. This position will help organize and supervise the City’s Adult Basketball, Flag Football, and Pickleball programs. The role will coordinate day‑to‑day league operations including league registration, game schedules, updating statistics, field painting, maintaining communication with team managers, and training, scheduling, and evaluating staff to ensure quality programming. League play is currently scheduled on the following days/times listed below, but increasing programming is a high priority. The candidate will be expected to work Sundays during league play and some weeknights during programming hours. Adult Basketball: Sundays from 2 pm – 10 pm; Tuesdays and Wednesdays from 6 pm-11 pm Adult Flag Football: Tuesdays from 6:30 pm – 10:30 pm Adult Pickleball: Thursdays from 7:30 pm - 9:30 pm Distinguishing Characteristics This is the journey level classification in the Recreation Services series. Incumbents are responsible for program planning, staff supervision, and administration for a particular recreational services program or functional area. Responsibilities Under the direction of the Community Services Coordinator, direct and supervise the Adult Sports Leagues. Train, schedule, supervise, and evaluate staff and contracted officials. Order and maintain equipment and supplies. Prepare reports and maintain records. Recruit, train, direct, evaluate, and supervise the work of subordinate staff and volunteers. Supervise, coordinate, and evaluate a variety of recreational programs; organize a variety of tasks, track program information, track staff/volunteer hours, prepare reports, and maintain logs, work schedules, delivery routes, and financial records. Order and maintain program supplies, equipment, and informational literature; prepare, understand, and interpret written and oral instructions, policies, and procedures. Assist in the coordination of special events; arrange for staffing of special events booths and deliveries of publicity materials. Provide program information to the public over the telephone, at the front counter, as well as through the mail and e‑mail; respond to citizens' requests and complaints; follow up and provide solutions to citizen problems. Provide information, referral, and assessments; coordinate emergency assistance, and the senior wheels transportation program; assist with special events and fundraisers; develop and distribute program publicity; serve as liaison to community committees. Recruit and conduct orientations for new instructors; supervise and coordinate annual instructor evaluation process; prepare instructor payments and miscellaneous reports. Create advertising contact and mailing list for newspapers, cable, radio, and internet; coordinate marketing information and send out regularly scheduled new release packets; create fliers, forms, letters, activity guide copy, and write press releases. Enter course and instructor information into Department's program and facility software system; reserve facilities and process registrations as needed; cancel courses in Civic Rec and notify patrons and community center staff of course cancellations; process refunds and Anaheim Community Foundation scholarship applications. Prepare community center calendars for scheduling of the proposed upcoming session of recreation classes. Serve as a liaison between the City and cable company in updating Channel 3 Slides; assist in the maintenance and updating of the Division's website. Assist in producing fundraising materials such as letters, lists, proposals, and brochures; assist in the management of fundraising records; contact prospects by phone or written correspondence to seek donations. Maintain positive working relationships with co‑workers, other departments, and outside agencies; maintain a high level of customer service, courtesy, and professionalism for all public contacts; communicate effectively with the public and with co‑workers; establish cooperative working relationships. Perform related duties and responsibilities as required. Experience Two (2) years journey‑level experience related to the recreational program to which assigned, including supervision of employees and volunteers. Knowledge Experience in sports programming. Experience in supervising and training staff, volunteers, and officials. Experience working with the public. Techniques for providing a high level of customer service. Knowledge of Microsoft Office products and league registration and scheduling software. Principles of employee and volunteer supervision and training; principles, practices, and service delivery needs related to the program area(s) to which assigned. Procedures for overseeing; planning, implementing, and maintaining a variety of recreation and leisure activities and programs; recreational, cultural, age‑specific, and social needs of the community. Applicable Federal, State, and local laws, regulations, codes, and guidelines related to the program area and facilities to which assigned. Recreation site management and oversight; safety principles and practices, including basic first aid and adult and/or child cardiopulmonary resuscitation (CPR) methods; applicable safety precautions and procedures related to the program area(s) and facilities to which assigned. Principles and practices of basic public relations techniques. Principles and procedures of record keeping, cash handling, and report preparation. Business arithmetic and statistical techniques. Modern office practices, methods, computer equipment and computer applications. English usage, spelling, vocabulary, grammar, and punctuation. Techniques for effectively dealing with individuals of various ages, various socio‑economic and ethnic groups, and effectively representing the City in contact with the public. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Ability The ability to communicate both orally and in writing. The ability to maintain effective working relationships with others. Plan, oversee, implement, and coordinate assigned recreation program operations and activities, as well as staff, contractors, and volunteers. Plan and prepare recreation activities, reports, and other related program materials. Monitor program budget revenue and expenditures.Understand the organization and operation of recreation programs and facilities necessary to assume assigned responsibilities. Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations. Work independently while supervising facilities and user groups. Understand, interpret, and apply facility use policies and procedures. Provide courteous assistance to facility patrons. Lift and move tables and chairs, and arranging facilities for community events and/or meetings. Handle rescues, medical emergencies, and injuries in a calm and effective manner, including providing basic first aid and adult and/or child cardiopulmonary resuscitation (CPR); maintain facilities and equipment in a clean, safe, and secure manner. Operate the Department's program registration and facility software system. Operate modern office equipment, including computer equipment and software programs. Maintain accurate logs, records, and written records of work performed. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. License and Certification Required Possession of a valid California Driver's License by date of appointment. Possession of a current (less than two years) tuberculosis clearance slip by the date of appointment. Fingerprinting at the time of hire is a state‑mandated requirement for all employees having direct contact with minors. Position Type This is a part‑time position usually averaging 20‑30 hours per week. A minimum number of hours is not guaranteed. Equal Opportunity Employer The City of Anaheim is an equal opportunity employer and encourages applications from women, people with disabilities and persons of all ethnicities and sexual orientations. #J-18808-Ljbffr