Salesforce Developer III

Role Description

Johns Hopkins Carey Business School is hiring a Salesforce Developer III who will manage and maintain development across Carey's Salesforce environment (including CRM needs for Executive Education, Partnerships and Experiential Learning) and oversee platform administration. In addition to technical development work, this role will be customer-facing: the developer will work directly with internal Carey stakeholders to scope and prioritize enhancement needs and must explain technical options to non-technical audiences. The position works alongside and in cooperation with central University Salesforce teams. The position reports to the Director of Software and IT Services.

The Developer III is responsible for the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to:

• Installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools.
• Applying analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs.
• Producing all or part of the deliverables using functional specifications and designs.
• Maintaining databases and application system code.

Qualifications

• Bachelor’s Degree.
• Three years of related experience with computer systems and applications.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Requirements

• Knowledge in the assigned application as well as the platform on which it runs.
• Salesforce Platform Developer I certification (Platform Developer II preferred); Salesforce Administrator or App Builder certification desirable.
• Demonstrated experience developing on the Salesforce platform: Apex (including triggers, batch and queueable Apex, callouts, logging, and error handling), Lightning Web Components, SOQL/SOSL, Flow, and the Salesforce API, with a working understanding of platform limits.
• Experience deploying metadata from sandboxes to production, including tools such as Git and the Salesforce CLI; experience with release and environment management.
• Experience administering Salesforce orgs (users, profiles, permission sets, configuration).
• Experience extending solutions built on managed packages; familiarity with common AppExchange tools (e.g., Form Assembly, Conga).
• Experience with integration of middleware (e.g., Boomi, MuleSoft) a plus, if in use in Carey's environment.
• Experience in higher education or with CRM support of executive education, corporate relations, or similar relationship-driven programs.

Benefits

• Starting Salary Range: $62,900 - $110,100 Annually ($110,000 targeted; Commensurate w/exp.)
• Employee group: Full Time
• Schedule: Monday - Friday, 9 AM - 5 PM
• FLSA Status: Exempt
• Location: Remote
• Department name: Department of Information Technology
• Personnel area: Carey Business School