Guest Experience Manager

Ready to quit your day job and jump into the restaurant industry with us? We're not your average restaurant, and we don't want your average Restaurant Manager, better known as a Hospitality Captain. Are you ready to have fun while building your career? We dont believe in the dull and mundane in fact, we adamantly reject it!

As a part of our badass team (yep we said it), youll help deliver our mission by joining a team of GOATS that, together will continue to grow the legacy of our brand and be brand stewards. The Restaurant Manager is responsible for the day-to-day management of the restaurant. Responsible for teaching, training, and leading all Team Members during each shift, including coaching, counseling, and developing Team Members. They are also accountable for maximizing sales and profitability, controlling expenses, meeting budgetary constraints, handling guest complaints, and ensuring sanitation, safety, and food quality.

MINIMUM QUALIFICATIONS (with or without accommodation)
High School Diploma or High School equivalency required. Bachelors Degree preferred.
Must possess or be able to obtain a valid Manager food safety certification or any other food/alcohol certification, as required by state law
Able to stand for 10 hours and lift at least 50 pounds
Good hearing for safety and accurate communication
Must be able to read, write and speak in English
Must have reliable transportation

RESPONSIBILITIES AND DUTIES
Being strong brand stewards and ensuring each guest receives excellent service by leading and modeling our 1-4-7 philosophy.
Developing a strong and motivated team through recruitment, communication and training plans.
Identify strategies to retain and develop the best Team Members.
Leading Team Members through coaching, discipline and adherence to the brand standards
Executing positive financial results, including but not limited to meeting sales goal and optimizing P&L.
Ensuring that restaurant facilities are consistently meeting brand standards.
Being aware of and abiding by food safety practices and liquor service laws, including not overserving guests or serving underage Guests.
Ensuring compliance with all labor regulations.

Unique Benefits:
Work alongside, learn and grow from fellow GOATs. Whatever your goals are in life, our goal is to make you more prepared to get there.
When we win, you win! Performance-based bonus opportunities available
Become a part of a culture that creates connections between iconic brands and guests. Join the fun and ONE TEAM culture that makes us great!
We have a bunch of fun brands, and this role will give you discounts to eat at all of them. You also get a discount on our retail!
We use innovative technology for easy scheduling.
We have an open door policy because your voice always matters.
Refer a friendget paid for bringing on another GOAT.
Need medical insurance? Offered to all full-time team members.
Set your future up for success with our 401K program.
Get rewarded for working with us! Exclusive partnership discounts for theme parks, concerts, hotels and online shopping.