Guest Services Supervisor
Hilton Hotels Corporation
Hilton Hotels - - Responsibilities: Supervise guest services team: Lead team members in performing all guest services functions, including bell services, luggage storage, package delivery, valet, parking, and related systems to ensure a seamless guest experience; Lead day-to-day team operations: Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback; Oversee guest issue resolution: Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues; Manage special projects: Lead department initiatives or ad-hoc assignments; What will it be like to work for Hilton? (contextual/company-wide)
Vacancy posted 2 days ago
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