Administrative Assistant

Job Description

Job Description

Administrative Assistant

The Administrative Assistant provides general administrative and clerical support to the office and various departments, including Human Resources and Claims.  This position is responsible for maintaining organized records, assisting employees, supporting daily office operations, and completing a variety of administrative tasks.

The individual in this position will be cross-trained in various administrative responsibilities and office functions to provide flexibility, coverage, and support throughout the organization. The position requires strong organizational skills, attention to detail, professionalism, flexibility, and the ability to manage multiple priorities. Attendance and punctuality are critical to the success of this position.

Responsibilities:

Responsibilities include, but are not limited to:

• Provide general administrative and clerical support to the office and various departments.
• Answer the telephone, respond to general inquiries, and convey messages appropriately.
• Prepare, type, scan, copy, file, and distribute correspondence, forms, reports, and other documents.
• Perform data entry and maintain accurate information in spreadsheets, databases, and company systems.
• Scan, review, organize, and maintain electronic and paper documents.
• Operate standard office equipment, including computers, printers, scanners, copiers, and fax machines.
• Assist with various office projects and special assignments.
• Provide administrative coverage and support for other departments as needed.
• Learn and perform a variety of administrative functions through cross-training to provide backup coverage and maintain continuity of office operations.
• Maintain confidentiality and discretion when handling employee information and other sensitive company records.

Job Requirements:

• High school diploma or equivalent required.
• 2–4 years of related administrative or office experience preferred.
• Strong working knowledge of Microsoft Excel, Word, and Outlook.
• Proficiency with email, data entry, scanning, photocopying, and other standard office functions.
• Ability to maintain confidentiality and exercise discretion when handling sensitive employee and company information.
• Must be able to communicate effectively, both verbally and in writing.
• Ability to interact professionally with employees, applicants, supervisors, managers, and individuals at all levels of the organization.
• Excellent attention to detail and accuracy are critical.
• Strong organizational and time-management skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Ability to use logic, sound judgment, and common sense when analyzing and processing information.
• Ability to learn new systems, processes, and responsibilities.
• Willingness and ability to be cross-trained in multiple administrative functions.
• Ability to work independently while also functioning effectively as part of a team.
• Calm demeanor and professional approach.
• Ability to handle sensitive or confidential situations in a professional manner.
• Flexibility and willingness to assist with a variety of administrative and HR responsibilities.
• Regular attendance and punctuality are critical.

EOE/Minorities/Females/Veterans/Disability (Compliant with the new VEVRAA and Section 503 rules)