Salesforce Developer

Software Developer RoleThe purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be employed at a client end and ensure they meet 100% quality assurance parametersDoInstrumental in understanding the requirements and design of the product/softwareDevelop software solutions by studying information needs, studying systems flow, data usage and work processesInvestigating problem areas followed by the software development life cycleFacilitate root cause analysis of the system issues and problem statementIdentify ideas to improve system performance and impact availabilityAnalyze client requirements and convert requirements to feasible designCollaborate with functional teams or systems analysts who carry out the detailed investigation into software requirementsConferring with project managers to obtain information on software capabilitiesPerform coding and ensure optimal software/module developmentDetermine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed softwareDevelop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these casesModifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.Analyzing information to recommend and plan the installation of new systems or modifications of an existing systemEnsuring that code is error free or has no bugs and test failurePreparing reports on programming project specifications, activities and statusEnsure all the codes are raised as per the norm defined for project/program/account with clear description and replication patternsCompile timely, comprehensive and accurate documentation and reports as requestedCoordinating with the team on daily project status and progress and documenting itProviding feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholdersStatus Reporting and Customer Focus on an ongoing basis with respect to project and its executionCapturing all the requirements and clarifications from the client for better quality workTaking feedback on the regular basis to ensure smooth and on time deliveryParticipating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirementsDocument and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear codeDocumenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementationEnsure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etcTimely response to customer requests and no instances of complaints either internally or externallyStakeholder InteractionInternal - Lead Software Developer and Project Manager - Regular reporting & updatesSoftware Developers - For work coordination and support in providing testing solutionsExternal - Clients - Provide apt solutions and support as per the requirementLists the competencies required to perform this role effectively:Functional Competencies/Skill Leveraging Technology – Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/Client organization – CompetentProcess Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – ExpertTechnical knowledge – knowledge of various programming languages, tools, quality management standards and processes - ExpertCompetency LevelsFoundation - Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.Competent - Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.Expert - Applies the competency in all situations and is serves as a guide to others as well.Master - Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.Behavioral Competencies Formulation & PrioritizationInnovationManaging ComplexityExecution ExcellencePassion for ResultsDeliverNo. - Performance Parameter - Measure1. - Continuous Integration, Deployment & Monitoring of Software - 100% error free on boarding & implementation, throughput %, Adherence to the schedule/release plan2. - Quality & CSAT - On-Time Delivery, Manage software, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation3. - MIS & Reporting - 100% on time MIS & report generation