Policy Enforcement Specialist (Online Safety Compliance Ops)

Policy Enforcement Specialist

We're seeking a Policy Enforcement Specialist to join our Online Safety & Compliance Operations team. In this role, you'll support sensitive investigations, respond to regulatory inquiries, and help enforce platform policies related to user safety and risk. This position requires strong communication skills, regulatory awareness, and the ability to manage high-stakes scenarios with professionalism and empathy.

Responsibilities:

• Review and respond to external requests (e.g., law enforcement, regulators)
• Participate in internal investigations involving potential policy violations
• Apply policy frameworks to real-world scenarios with sound judgment
• Collaborate cross-functionally with legal, trust & safety, and public policy teams
• Support crisis response efforts and sensitive content handling
• Support the development and launch of new products, features, and processes by ensuring alignment with policy objectives and user trust principles.
• Collaborate with internal stakeholders and external vendors across teams to develop and maintain product policies for a wide range of products and services.
• Participate in investigations, respond to inquiries from external entities, and handle real-world issues that affect user safety and platform integrity.

Experience:

• 25 years in trust & safety, compliance, legal operations, or online safety
• Familiarity with regulatory and policy environments (e.g., GDPR, DMCA, etc.)
• Proven experience in regulatory analysis, policy development, or compliance roles.
• Strong communication skills with the ability to clearly articulate policy rationale to both internal and external stakeholders.
• Deep understanding of online community behavior, platform dynamics, and cultural sensitivities.
• Demonstrated logical reasoning and analytical thinking in resolving complex policy issues.
• Ability to build relationships and influence across a wide range of stakeholders.
• Solid grounding in policy fundamentals, including governance models, enforcement mechanisms, and risk assessment.

Skills:

• Regulatory Process
• Crisis management
• Stakeholder management

Education:

• Bachelor's degree or related equivalent experience.

About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.