Sr. CPQ Business Analyst

Role Description

The Sr. CPQ Business Analyst will take a lead role in eliciting, documenting, and validating business requirements from stakeholders, translating them into user stories and functional specifications for quoting and configure-price-quote capability across regions. The Sr. BA will work independently within an Agile (SAFe) framework, managing requirements workstreams and serving as the primary liaison between business stakeholders and the BD Technology and Digital Solutions (TDS) team. The Sr. BA will facilitate workshops with business and IT stakeholders, analyze processes and data to identify gaps and improvement opportunities, and own stakeholder relationships more broadly.

Key responsibilities include:

• Elicit, document, and validate business requirements from stakeholders.
• Translate business needs into user stories and functional specifications.
• Support sprint planning, backlog grooming, and UAT coordination.
• Facilitate workshops and working sessions with business and IT stakeholders to gather requirements, align priorities, and drive decisions.
• Analyze CPQ data and processes to identify gaps and improvement areas, providing recommendations aligned to BD’s long-term Revenue Technology strategy and the common blueprint.
• Capture legacy and offline contract or quoting processes (PDFs, SharePoint, spreadsheets, regional systems) and bring them into a standardized model.
• Define “what good looks like” with deep business intimacy, ensuring solutions reflect the real needs of the quote-to-contract process.
• Act as liaison between business users and technical delivery teams (IT/ TDS and vendor partners).
• Develop reporting and dashboards that support business needs and measurement of Revenue Technology KPIs.

Qualifications

• Bachelor’s degree (any preference in type or major).
• 5+ years of combined experience as a business analyst supporting CPQ or quote-to-cash systems.
• Experience systematizing new business processes, efficiencies, and business improvements.
• Agile certified; strong experience in the Scaled Agile (SAFe) development framework.
• Experience interacting with both “business” and “technical” partners.
• Experience spanning multiple technology platforms and willingness to become proficient over and above the required specialty (e.g., Oracle CPQ, Conga/Apttus CLM, Bids & Tenders).
• Experience driving organizational change by influencing others without authority.
• Ability to travel ~10% required.

Requirements

• Oracle and/or Conga/ Salesforce CPQ platform certification.

Benefits

• Annual Bonus
• Potential Discretionary LTI Bonus
• Medical coverage
• Health Savings Accounts
• Flexible Spending Accounts
• Dental coverage
• Vision coverage
• Hospital Care Insurance
• Critical Illness Insurance
• Accidental Injury Insurance
• Life and AD&D insurance
• Short-term disability coverage
• Long-term disability insurance
• Long-term care with life insurance
• Anxiety management program
• Wellness incentives
• Sleep improvement program
• Diabetes management program
• Virtual physical therapy
• Emotional/mental health support programs
• Weight management programs
• Gastrointestinal health program
• Substance use management program
• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
• BD 401(k) Plan
• BD Deferred Compensation and Restoration Plan
• 529 College Savings Plan
• Financial counseling
• Baxter Credit Union (BCU)
• Daily Pay
• College financial aid and application guidance
• Paid time off (PTO), including all required State leaves
• Educational assistance/tuition reimbursement
• MetLife Legal Plan
• Group auto and home insurance
• Pet insurance
• Commuter benefits
• Discounts on products and services
• Academic Achievement Scholarship
• Service Recognition Awards
• Employer matching donation
• Workplace accommodations
• Adoption assistance
• Backup day care and eldercare
• Support for neurodivergent adults, children, and caregivers
• Caregiving assistance for elderly and special needs individuals
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Support for fertility, birthing, postpartum, and age-related hormonal changes
• Bereavement leaves
• Military leave
• Personal leave
• Family and Medical Leave (FML)
• Jury and Witness Duty Leave