Receptionist - State Farm Agent Team Member

Responsive recruiter


Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: Our agency opened in 2004 and is a close-knit team of four backed by over 36 years of experience with State Farm. Before becoming an agent, I worked in auto claims at the corporate level, which helped shape a strong understanding of how to best support our customers.

I'm a graduate of Rutgers University, married with two kids, and enjoy spending time outdoors and traveling.
We stay actively involved in the community, especially supporting youth-focused initiatives like back-to-school drives, holiday events, and career day programs.

For our team, we offer PTO, health, dental, and vision insurance, disability and life insurance, a 401(k), and a strong focus on work-life balance.

Our office culture is energetic, fun, and team-oriented. We enjoy working together and regularly have office outings to stay connected. We're looking for someone who is people-focused, brings great energy, and thrives as part of a collaborative team.

ROLE DESCRIPTION: Lisa Craddock - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $50,000.00 per year


My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Stockbridge, GA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.