Case Manager Part TIme

Company Overview Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. What We Offer Generous paid time off Personal and sick days Health insurance and health reimbursement account Dental and vision plans Flexible spending account AFLAC supplemental insurance Dependent care spending account Commuter transit and parking account Working Advantage – Employee perks 401(k) retirement plan Life insurance Employee assistance program Monthly trainings and career development plans Job Summary The Case Manager Part‑Time provides onsite supportive case management services to tenants of permanent affordable housing to ensure housing stability through development and enhancement of self‑sufficiency and independent living skills. The program focuses on 42 low‑income ELLA tenants residing within the building. Compensation & Details Pay: $24.04–$26.44 an hour – approx. $30,000–$32,997 annually. FLSA: Non‑exempt. Eligible for overtime. Schedule: 10 a.m.–6 p.m. Thursday–Friday, 9 a.m.–5 p.m. Saturday (24 hours a week). Location: Bronx, NY. Job‑Related Duties – Essential Functions Tenant Support Services Conduct tenant intake and needs assessment to determine independent living strengths and weaknesses. Develop independent living plans (ILPs) to ensure housing stability when relevant. Provide case management to tenants in accordance with ILPs to track progress and milestone achievements. Link tenants to community providers to address service needs such as health, mental health, substance use, benefits advocacy, food and nutrition, childcare and youth education support, legal advocacy and services. Connect tenants to employment support services such as resume building, interviewing skills development, and job skills development. Advocate on behalf of tenants for entitlements and benefits, employment opportunities, and community‑based services. Ensure proper and timely follow‑up for incidents reporting to DHS and CHI. Comply with funding contracts, partnership and service agreements, and all applicable city, state, and federal laws, rules and regulations. Complete corrective action plans as directed by Program Director. Attend training and obtain certifications per OTDA and DHS rules, including one‑time and recurring trainings and certifications. Housing Stability Services Counsel and assist tenants to pay rent timely. Assist tenants in managing rent arrears payment agreements as needed. Engage tenants in activities and workshops that promote self‑sufficiency such as workforce development, financial literacy and money management, computer literacy, resume building, interviewing skills and job skills development. Promote healthy and hygienic housekeeping habits through workshops and other activities. Counsel tenants on good neighbor practices. Coordinate with Property Management to ensure essential services, including heat, hot water, electric and plumbing, are operational. Other Ensure proper and timely follow‑up for incident reporting to CHI. Ensure the timely and correct submission of all internal and external reports in the manner required by funding agencies and/or CHI (Census, dashboards, incident reports, corrective action plan, housing logs, client contact sheets, unit inspection sheets, progress notes, authorization forms, admission and discharge sheets, census reports, etc). Perform other tasks as assigned by the Program Director. Qualifications Entry Level Qualifications and Requirements Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment. Education: Bachelor’s Degree in Social Work or Counseling preferred. Three or more years of experience working in supportive housing or a similar field can override the education requirement. Experience: Three (3) years of experience in social work or human services, case management, or tenant support. Communication: Professional verbal and written communication skills. Computer skills: Professional competency in MS Word, Excel, Outlook and the internet. Experience with Foothold Awards prioritized. Math skills: Ability to develop and manage household budgets. Physical performance: Ability to make unit visits (walk distances, climb stairs, etc.). Reasoning ability: Ability to prioritize, make appropriate decisions and judgment calls. Other skills and experience: Experience working with homeless, formerly homeless, at‑risk of homelessness, and low‑income households. Experience in needs assessment, service referrals, crisis intervention, conflict mediation, and de‑escalation. Behavioral management and motivational interviewing a plus. Knowledge and understanding of NYC tenancy rights. Ability to work independently and as part of a team. Ability to build and lead a team. Strong organizational skills, attention to detail, ability to multi‑task, and work in a fast‑paced and demanding work environment. Equal Employment Opportunity Employer (EEOE). #J-18808-Ljbffr Community Housing Innovations, Inc.