Client Engagement Specialist

Acusensus Operational Liaison

Acusensus pioneers intelligent road safety enforcement solutions that can be rapidly deployed to address road safety challenges. Our mission is simple: changing behaviours, saving lives. We provide advanced AI and hardware technology deployed as fixed-location, trailer-based, and vehicle-based enforcement solutions, used by governments across Australia, the US, the UK, and New Zealand. Founded in 2018, we've grown into a global team solving one of society's toughest challenges, and we're just getting started.

You'll be the key operational link between Acusensus and a large government client, keeping a state road safety program running smoothly while protecting and growing the relationship that makes it possible.

What you'll do:

• Act as the primary day-to-day operational contact for the government client, building trust and resolving concerns before they escalate
• Support the Account Manager on program plans, timelines, budgets, and governance frameworks
• Monitor contractual compliance and KPIs, proactively flagging and escalating risks
• Prepare and quality-assure client reports, invoicing, program plans, and risk/issue logs
• Apply data analysis to track performance metrics, surface trends, and inform decisions
• Help plan and run governance meetings and client forums, including agendas and action tracking
• Contribute to tender responses, contract renewals, and supporting documentation
• Coordinate program resources, equipment, materials, and personnel to keep field operations running smoothly