Luxury Hospitality Call Center Director
Ledgent Technology
Ledgent Technology is recruiting a Call Center Director for a luxury hospitality client in Newport Beach, CA (onsite). The role leads high-volume call center operations, driving operational excellence, service performance, and improved reservation conversions, while modernizing technology and processes. The ideal candidate has extensive leadership experience in contact centers, with strong workforce planning, analytics, and change management, and will work with senior stakeholders to shape the #J-18808-Ljbffr Ledgent Technology
Vacancy posted 3 days ago
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