Fitness Sales/Membership Manager

Job Description

Job Description

StretchLab is seeking an experienced Sales/Membership Manager to oversee sales, member relations and
operations for our stretching studio in Arlington, VA. The ideal Sales/Membership Manager will oversee studio functionality with the primary focus on new membership sales and member retention. The Sales/Membership Manager must be confident in generating personal sales and will be directly responsible for closing half of the new member sales each month.

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. StretchLab has created a variety of offerings to empower clients to ‘Live Long.’ StretchLab’s proprietary Flexologist ™ training ensures that clients receive a world class stretching session. StretchLab currently has over 500 locations open nationwide with ongoing plans for expansion.

POSITION REQUIREMENTS:
● 1+ year of fitness sales experience
● Ability to work independently and implement operational processes 
● Collaborate with studio owner on a frequent basis
● Excellent communication and people skills in person, on the telephone and via email/text
● An affinity and passion for wellness and fitness
● Solid writing and grammar skills
● Organized with ability to prioritize and meet deadlines
● Professional, punctual, reliable and neat
● Strong attention to detail, accuracy and follow-up measures
● Trustworthy and ability to handle confidential information
● Ability to work harmoniously with co-workers, clients and the general public
● Proficiency with computers and studio software (e.g., ClubReady)
● Ability to reliably commute/relocate to the Arlington, VA area

POSITION DUTIES:
● Lead generation - including Grass Roots Marketing and Networking
● Implement sales process to schedule Intro sessions for prospects
● Close sales and follow-up on missed sales
● Independently make decisions related to high-level customer service
● Manage sales staff schedule and supervise sales team
● Training, ongoing coaching and management for sales team
● Maintain cleanliness and organization of the studio
● Enforce StretchLab policies and procedures
● Schedule and participate in networking/community events and studio promotions

COMPENSATION & BENEFITS:
● This position offers a competitive base salary based on experience and performance
● Commission paid on membership and retail sales
● Opportunity for bonus, based on performance
● Paid vacation
● Paid parking

● Paid sick leave
● Voluntary employee benefits such as dental and vision

Compensation package including salary plus commission and bonus: $70,000.00 - $85,000.00+ per year