Telecommunciations Analyst

Telecommunications Analyst Job no: 558968 Work type: Staff Location: Pomona Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, On-site (work in-person at business location) Type of Appointment: Full Time, Probationary Job Classification: Network & Communications Analyst II Anticipated Hiring Range: $6,492 - $6,622 per month Work Schedule: Monday - Friday, 8:00am - 5:00pm The Department The mission of the Information Technology Division is to provide stewardship, leadership, and service in support of the teaching and learning mission of the university. IT provides learning technologies, strategies, leadership and support, all of which enhance teaching, learning, the quality of the student experience, personal productivity, and administrative effectiveness. IT Converged Network Services is responsible for the design, implementation, and maintenance of various (data, voice, video, etc.) campus telecommunications networks and associated infrastructure. Duties and Responsibilities Performs inside wiring installations between wiring closets, offices, and classroom, adhering to Systimax standards. Performs outside wiring installations between buildings and/or from a building to an outside location, using outside infrastructure cabling plant via either existing conduit paths or by installing new conduit paths. Troubleshoots and repairs blocks, protectors, terminations, etc. Diagnoses and repairs problems with phones, wiring, fiber optics and wireless. Splice fiber optic cables. Assists network analysts with patching and equipment installation. Performs LAN maintenance as required including VLAN changes and participation in large rollouts. Provides telecommunications and structured cabling systems coordination for campus infrastructure projects and support for other projects. Works with campus clients to identify scope of work and resources required for a specific telecommunications project. Verifies the integrity of work performed by vendors and contracted personnel. Provides construction coordination for campus infrastructure projects. Security Camera, Wireless Access Point, Digital Signage, and Card Access Low Volt Installation Coordinates the installation of security cameras, digital signage, and card access low voltage equipment across cameras including the design of the structured cabling used to facilitate the installation of those systems. Documentation Updates diagrams, floor plans, and other drawings used in coordination, project reviews, and department status meetings. Qualifications Bachelor's Degree - Equivalent to a bachelor’s degree in a related field. Driver License, Valid and in State. Two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis. Strong working knowledge of network architecture, configuration, protocols, interconnectivity requirements, communication transmission technologies and related network and communications related concepts, principles, and techniques. Strong analytical skills to evaluate network and communications problems using appropriate test structures and related diagnostics and to perform analysis of network and communications efficiency. Strong organizational skills to plan, organize, and manage multiple time sensitive assignments and projects. Strong communication and interpersonal skills with the ability to present information to technically diverse audiences in a clear and concise manner. Skill in leading the work of others. Proficiency in using applicable network and communications equipment, relevant security and system technologies, and software application programs. General knowledge of network architecture, configuration, protocols, interconnectivity requirements, communication transmission technologies as well as related networking concepts, principles, and techniques. Organizational and time management skills to plan, organize, and prioritize work. Demonstrated communication and interpersonal skills to gather information from users, communicate technical issues effectively, and draft documentation. Demonstrated knowledge and ability to configure and troubleshoot network and communications system issues. Ability to maintain confidentiality and appropriately handle sensitive data and information. Ability to work independently and as part of a team and build relationships with diverse stakeholders. Analytical skills to think critically to diagnose problems and recommend solutions. Preferred Qualifications An understanding of network infrastructure standards and industry best practices. Understanding of underground cabling vaults and cabling plants. Systimax or BICSI certification. Experience working with AutoCAD. Experience working in a University setting on a large campus. Experience with VoIP in a professional capacity. Familiarity with IP Networking concepts including addressing and subnetting. Comprehensive knowledge of voice systems design, telecommunications protocols, maintenance and management of telephone systems. Substantial knowledge of a wide range of voice and data networking concepts and protocols and methods of linking devices to the voice network. Knowledge of copper, coax and fiber cable distribution systems and infrastructure support systems used in voice and data networks. Must be able to read and interpret reference manuals, diagrams and schematics. Proficiency with job related tools: punch down, butt-set, continuity tester, etc. Must be able to respond to service disruptions and emergency situations outside of core working hours. Ability to pull and terminate voice and data wiring in accordance with Systimax standards and crossconnect endpoint connections for the PBX. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at View email address on click.appcast.io. Equal Employment Opportunity Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. As a federal contractor, Cal Poly Pomona complies with the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and requests priority referral of protected veterans for our job openings. Advertised: June 09, 2026 (9:00 AM) Pacific Daylight Time Applications close: June 23, 2026 (11:55 PM) Pacific Daylight Time #J-18808-Ljbffr California State Polytechnic University-Pomona