Service Coordinator

3 days ago Be among the first 25 applicants SpringPoint Technologies provided pay range This range is provided by SpringPoint Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $22.00/hr - $26.00/hr Direct message the job poster from SpringPoint Technologies Passionate Recruiter Connecting Top Talent with Exceptional Opportunities Job Title: Service Coordinator Reports to: Service Manager

SHORT TERM CONTRACT- ONSITE

$22-26/HR

Job Description: As a service coordinator, you will be responsible for coordinating and managing service requests, scheduling jobs and projects, and ensuring the timely delivery of services to clients. You will serve as the primary point of contact for clients and technicians, facilitating communication and resolving any issues. Additionally, you will be responsible for maintaining accurate records, updating databases, and generating reports to track service activities and performance metrics. Responsibilities: Receive and process service requests from clients, sales, and management via phone, email, or online portal. Communicate with vendors to confirm timely delivery of materials, rental equipment, or sub-contractor support, communicate updates on service status, and address any concerns to customers and management. Provide administrative support to the service department, including maintaining files, creating purchase orders for all branch purchase job and non-job related, processing invoices, Schedule service jobs and projects and assign technicians based on availability and expertise. Communicate with clients to confirm appointments, provide updates on service status, and address any concerns. Coordinate with technicians to ensure they have the necessary equipment and materials to complete service tasks. Monitor service activities to ensure they are completed on time and meet safety and quality standards while ensuring proper customer experience and profitability. Track and document service requests, including client information, service details, and resolution outcomes. Collaborate with other departments, such as sales and operations, to coordinate service activities and support business objectives. Qualifications: Proven experience in customer service or service coordination roles. A bachelor’s degree in business administration, customer service, or a related field is preferred. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with ERP and CRM software. Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues. Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities. Ability to work independently and collaboratively in a fast-paced environment. Flexibility to adapt to changing priorities and handle unexpected challenges. Knowledge of service management principles and best practices preferred. Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Customer Service, Administrative, and Strategy/Planning Industries Industrial Machinery Manufacturing and Administrative and Support Services Referrals increase your chances of interviewing at SpringPoint Technologies by 2x Get notified about new Service Coordinator jobs in Auburn, WA . Tacoma, WA $42,000.00-$60,000.00 4 days ago Part-Time Workplace Experience Coordinator Seattle, WA $77,000.00-$86,000.00 2 weeks ago Seattle, WA $53,000.00-$73,700.00 2 weeks ago Bellevue, WA $40,000.00-$80,000.00 1 week ago Events | Administrative Assistant ($25/hour) Seattle, WA $42,000.00-$60,000.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr SpringPoint Technologies