Call Center Representative
FYZICAL Therapy & Balance Centers
Call Center Representative
New England ENT is looking for an experienced Call Center Representative with strong interpersonal and verbal communication skills.
Experience:
Provide quality customer service and support
Use questioning and listening skills that support effective telephone communication
Record accurate message information re: scheduling and cancellation of appts. and relaying clinical messages to appropriate provider.
Understanding of medical terminology and ability to use EMR
Bilingual skills (Spanish) strongly preferred.
Schedule:
Full Time, Monday- Friday, no weekends
Benefits:
Paid Time Off
Health Insurance
Flexible Spending account
401(k)
Job Type: Full and Part Time
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