Sr. Administrative Assistant - UHealth SoL Mia

Sr. Administrative Assistant

The University of Miami UHealth Orthopedic Sports Medicineat SoL Mia has an exciting opportunity for a Sr. Administrative Assistant.

Core Job Functions

• Supports department and/or department leadership with daily clerical tasks.
• Collects, reviews, analyzes complex and/or confidential data and prepares reports, charts, budgets and other presentation materials.
• Responds to or routes non-routine, priority or confidential inquiries from external or internal sources with correspondence or other messaging on behalf of department leadership.
• Plans meetings and takes detailed minutes, as needed.
• Answers phone calls, provides information to callers or connects callers to appropriate staff.
• Schedules appointments and updates calendars.
• Makes travel arrangements and reservations for department leadership and staff, as needed.
• Composes and types correspondence, such as informative materials; creates spreadsheets and presentations.
• Greets and provides general support to visitors.
• Develops and maintains department filing system.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

Education:

High school diploma or equivalent

Experience:

Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes:

• General knowledge of office procedures and operations
• Ability to accurately prepare and maintain records, files, reports and correspondence
• Ability to communicate effectively in both oral and written form
• Ability to maintain effective interpersonal relationships
• Ability to process and handle confidential information with discretion
• Skill in completing assignments accurately and with attention to detail
• Proficiency in computer software (i.e., Microsoft Office)

Department Specific Functions

• Assist in organization of events such as fellowship interviews, monthly meetings, and research day(s)
• Coordinate with credentialing department to assure all providers are credentialed appropriate with insurance plans
• Serve as liaison between assigned providers and outreach contacts such as professional sports staff and athletes
• Schedule and assist with logistics for physicals for athletes
• Triage patient requests and handle escalation requests
• Collaborate with other team members to track injection orders, make and adjust injection appointments, and communicate with patients about injections
• Assist with obtaining insurance authorizations for orders placed by providers e.g. for medications or imaging when possible