Office Manager - Austin

Job Description

Job Description

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company on track to hit $100M in annual recurring revenue in the next six months. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.

Why This Role Matters

Our Austin office is one of the largest hubs at Luxury Presence — 150 people working out of one space every day. As we scale, the day-to-day of running an office that size (vendors, events, the hundred small things that make a space feel intentional) needs a dedicated owner. Today, those threads are split across leaders and operators who could be focused on the business. We need someone to absorb all of that and make Austin a place people are genuinely excited to come into.

This is a high-trust, high-visibility role. You'll be the person every employee in the building turns to when something needs to happen, and the person leaders rely on to keep the office running without ever having to think about it.

Office Operations

• Run the day-to-day of the Austin office across 150 employees: supplies, snacks, mail, vendors, cleaning, facilities, security, and everything in between.

• Anticipate needs before they become asks. Spot what's missing, broken, or about to break, and handle it.

• Source, negotiate, and manage vendor relationships at the volume a 150-person office requires. Hold them to a high bar.

Culture & Experience

• Plan and run consistent in-office moments people actually look forward to: team lunches, happy hours, celebrations, holidays, milestones.

• Dial in the physical space so it feels intentional and energizing, not generic.

• Set the tone in the office. You're often the first face people see when they walk in.

Leadership Support

• Absorb the operational tasks that currently land on senior leaders' plates so they can focus on the business.

• Handle confidential information, leader requests, and visitor interactions with discretion and polish.

Skills and Experience

• 3+ years of office management, executive assistant, or operations coordinator experience at a fast-growing company.

• Track record of running a busy office with multiple stakeholders, competing priorities, and high volume.

• Comfortable with the standard SaaS stack (Google Workspace, Slack, Zoom).

• Experience managing vendors and negotiating contracts.

• Experience planning events and culture moments people actually enjoy.

Attributes

• Anticipatory. You see what's needed before anyone asks, and you act on it.

• Fast and trustworthy. You move quickly, follow through, and close loops — at the volume a 150-person office requires.

• Calm under simultaneous demands. Multiple requests at once don't rattle you.

• Warm and present. People genuinely like seeing you in the office.

• Discreet. You handle sensitive information and leader requests with maturity.

• You take extreme ownership of the office experience. There's no "not my job" in your vocabulary.

Join us in shaping the future of real estate

The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.

We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.

Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.

More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.

Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.