Optician

Job Description

Job Description

Experienced Optician (Part-Time / Full-Time)

IQ Optical is seeking an experienced, customer-focused Optician to join our growing team. We are looking for a knowledgeable, motivated professional who is passionate about helping patients achieve their best vision while delivering an exceptional patient experience.

In this role, you'll combine your expertise in optical dispensing with clinical support responsibilities, including pre-testing for telemedicine eye examinations. You'll work in a modern, fast-paced practice that values outstanding patient care, advanced technology, and premium eyewear solutions.

If you thrive in a collaborative environment and enjoy combining technical expertise, patient education, and sales, we'd love to meet you.

Responsibilities

• Interpret and accurately dispense eyeglass prescriptions.
• Perform pre-testing for telemedicine eye examinations, including visual acuity, auto-refraction, non-contact tonometry, color vision, stereopsis, and other diagnostic screening tests.
• Obtain and accurately document patient medical, ocular, medication, and family history in the electronic medical record (EMR).
• Prepare patients for examinations by ensuring all preliminary testing is completed efficiently and accurately.
• Operate, calibrate, clean, and maintain diagnostic testing equipment.
• Assist the optometrist by providing complete and accurate pre-test information to support patient care.
• Guide patients in selecting frames and lenses that best fit their prescription, lifestyle, occupational needs, and budget.
• Confidently recommend premium lens technologies, coatings, photochromic lenses, polarized lenses, blue light filtering options, and other specialty products.
• Take precise optical measurements, including pupillary distance (PD), monocular PDs, fitting heights, and other dispensing measurements.
• Verify completed eyewear using a lensometer and ensure all eyewear meets prescription and quality standards.
• Perform frame adjustments, fittings, repairs, and troubleshooting to ensure optimal comfort and vision.
• Educate patients on lens options, eyewear care, warranty programs, and product maintenance.
• Process, verify, and track eyewear orders while maintaining accurate patient records.
• Maintain frame inventory, merchandising displays, and optical supplies.
• Deliver an exceptional patient experience from consultation through final eyewear delivery.
• Collaborate with doctors and team members to provide efficient, compassionate, and high-quality patient care.

Qualifications

• Previous experience as an optician is required.
• Strong sales, customer service, and communication skills.
• Ability to educate patients on premium lens options and specialty products without high-pressure sales tactics.
• Experience with progressive lenses, multifocal fittings, specialty eyewear, and lens verification.
• Familiarity with electronic medical records (EMR) and optical practice management software is a plus.
• Excellent attention to detail and organizational skills.
• Ability to multitask in a fast-paced clinical and retail environment.
• Friendly, professional, dependable, and team-oriented attitude.

What We Offer

• Part-time and full-time opportunities available.
• Competitive pay based on experience and qualifications.
• Performance-based incentives and opportunities for career growth.
• Supportive, collaborative team environment.

At IQ Optical, we pride ourselves on delivering outstanding vision care through advanced technology, premium optical products, and personalized service. If you're an experienced optician who enjoys combining clinical skills with expert dispensing and patient education, we'd love to welcome you to our team.