Right of Way Analyst Supervisor

Universal Field Services is hiring a Right of Way QA/QC Supervisor for a remote role! If you're detail-oriented, organized, and passionate about leading quality initiatives while ensuring consistency in field-generated documentation, this could be a great fit for you! SUMMARY As a Right of Way QA/QC Supervisor , you'll oversee the quality review process for landowner and contact notes prepared by ROW Agents and QA/QC Analysts, ensuring all documentation is accurate, professional, consistent, and client-ready. You'll lead the development and maintenance of documentation standards, templates, workflows, and quality control processes while serving as a key resource for field personnel and project leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. Supervise and oversee the review of landowner/contact notes and related documentation submitted by ROW Agents prior to client delivery. Provide guidance, training, and support to QA/QC Analysts and ROW Agents regarding documentation standards and quality expectations. Ensure documentation is accurate, complete, consistent, and aligned with client requirements and company standards. Review and approve edits related to grammar, spelling, punctuation, sentence structure, and formatting while maintaining factual integrity. Identify trends, recurring documentation issues, and training opportunities to improve overall quality. Maintain and continuously improve writing standards, templates, checklists, and documentation procedures for field personnel. Monitor review timelines and ensure timely turnaround of documentation to support project schedules and client deliverables. Serve as the primary point of contact between field agents, QA/QC staff, project managers, and management regarding documentation questions and quality concerns. Develop, document, and refine workflows associated with the intake, review, revision, approval, and delivery of landowner/contact notes. Track documentation status, quality metrics, and review performance while maintaining visibility for project managers and leadership. Recommend and implement process improvements, tools, templates, and system enhancements designed to increase efficiency and reduce documentation errors. Assist with audits, client reviews, and special projects related to documentation quality and compliance. Reports to the Project Manager, Right of Way Manager, or Document/Database Manager, as defined by project. If you're a strong leader, an exceptional editor, and ready to help establish and maintain best-in-class documentation standards for a growing team, we'd love to hear from you! #J-18808-Ljbffr Universal Field Services, Inc.