Business Development Representative
Calumet Specialty Products
Who are we?
At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are headquartered in Indianapolis and have numerous production locations in the US. We are customer focused and utilize our values of collaboration and entrepreneurship to grow the business. We offer a dynamic, high-performance environment where team members can have real input and impact on our business. If you're ready to roll up your sleeves, treat the business as if it is your own and add value accordingly, come see why we're Calumet Proud!
PURPOSE:
Support business development efforts by executing lead follow up, early stage qualification, and coordinated handoff to senior sales roles. Contribute to pipeline progression by maintaining consistent engagement, accurate CRM activity, and structured information gathering to enable revenue conversion.
CORE RESPONSIBILITIES:
* Execute follow up on leads generated by Business Development Managers or Sales Managers through in-person cold call visits, phone, email, and digital outreach to initiate engagement and maintain momentum
* Conduct early stage qualification to gather customer needs, application fit, decision process, and timing to support effective opportunity progression
* Coordinate and schedule introductory and discovery meetings, ensuring clear communication and professional transition to senior sales ownership
* Maintain accurate CRM records, including outreach activity, notes, next steps, and lead status to ensure pipeline transparency and reporting accuracy
* Collaborate with internal teams such as customer service, credit, pricing, and technical resources to address basic inquiries and support lead advancement
* Support pipeline management efforts by tracking activity, ensuring timely follow up, and aligning to defined sales processes and expectations
* Develop working knowledge of products, markets, and customer segments to improve effectiveness and independence in lead engagement over time
QUALIFICATIONS:
* Bachelor's in Business, Marketing, or related field or equivalent experience
* 0 to 3+ years of experience in sales support, inside sales, or customer engagement roles
* Familiarity with CRM systems and structured sales processes
* Strong communication, organization, and follow through skills
SKILLS:
* Lead follow up and engagement execution
* Discovery and qualification fundamentals
* CRM discipline and pipeline tracking
* Cross functional coordination and responsiveness
* Professional communication and relationship building
Salary and benefits commensurate with experience. We are an equal opportunity employer including disability and veteran. All offers of employment are conditioned upon successfully passing a drug test.
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