Office Assistant

Work Hours/Schedule 16 hrs/wk, flexible (Mon-Fri 8am-5pm)

Description

• Provide friendly, professional customer service to visitors, students, faculty, and staff while ensuring front-line coverage for safety and security within the facility.
• Assist students and community members from diverse backgrounds with college information and postsecondary education resources.
• Respond to incoming calls, emails, and in-person inquiries efficiently and professionally.
• Provide basic guidance on enrollment steps, including placement testing, financial aid, and registration processes.
• Help students navigate campus resources and services to support a successful transition into college.
• Assist with planning and running department events and programs as needed
• Provide basic technology and administrative support, including password resets, document preparation, copying, and assisting with computers and printers.
• Assist faculty and staff with classroom setup, workroom organization and inventory of materials, as needed.
• Perform other duties as assigned by the Support Staff and Department Heads (Biological Sciences and Physical Sciences).

Requirements

• Proven ability to provide excellent customer service and interpersonal skills in a demanding multi-tasking work environment.
• Ability to work effectively with people of diverse ages, ethnic, language-barriers, and socio-economic backgrounds.
• Ability to perform duties with limited supervision.
• Must have a positive attitude and enjoy working with people; be friendly, cordial, and a team player in a multi-person office.
• Knowledge in Gmail, Zoom, Microsoft Office and Google Workspace.
• Willingness to learn new systems such as PeopleSoft, Element451, etc.
• Must be able to lift and move up to 25 pounds.
• Adhere to departmental dress code.
• Must be dependable and reliable.
• Prior knowledge of GRCC campus