Coordinator of Wellness Services - Per Diem - Southampton Hospital

Coordinator of Wellness Services - Per Diem - Southampton Hospital Position Summary Facilitates patient and client communication by serving as the primary point of contact, answering and routing calls, providing program information, and supporting a welcoming, patient‑friendly environment. Completes new patient registration, scheduling, and documentation scanning in electronic systems (Clinicient, NextGen, Mindbody, OttoHealth). Supports patients with technology needs for virtual visits and online classes, manages scheduling for nutrition, functional medicine, pelvic floor PT, massage, acupuncture, and other specialty wellness programs, maintains patient records, obtains lab results, processes medication refill requests, coordinates continuity of care with providers, and collects payments across systems. Provides program and instructor support, orders and tracks supplies, designs and implements programs and schedules across multiple locations, assists with staff recruitment, and collaborates with marketing and community outreach initiatives. Ensures programs use grant funding, manages data collection and reporting, oversees day‑to‑day operations and safety, and maintains compliance with regulations. Responsibilities Facilitates patient access to services and programs. Oversees financial aspects of wellness services in all locations. Coordinates program groups and locations. Prepares monthly expense, revenue, statistics and volume reports. Facilitates program growth and participates in community outreach. Assists in developing and implementing policy and procedure for the department. Coordinates marketing initiatives with the development office. Oversees and manages Associate II’s in all locations. Keeps all Associate II’s updated on all wellness programs. Coordinates scheduling of both Associate II’s and contract staff. Oversees payroll for contract staff. Maintains clear and concise records concerning employee personnel files. Oversees scheduling systems for all practitioners. Completes performance appraisals timely and accurately. Routes phone calls appropriately and supplies pertinent information to potential clients. Prepares documents in the proper form. Coordinates schedules of exam rooms, treatment rooms, and classrooms in an organized manner. Coordinates integration of new services and practitioners. Demonstrates appropriate customer service skills in all interactions with customers. Effectively verifies insurance when needed. Assists with outreach efforts to promote wellness services. Required Experience and Qualifications Good interpersonal skills and marketing communication within the professional community. Proficiency in Word, Excel, Access, Publisher, and computer‑based scheduling systems. Excellent communication and telephone skills. Preferred Experience and Qualifications Bachelor’s degree preferred, preferably in Community Health or Public Health Relations. Physical Demands Sitting 60% of the day. Lifting objects under 40 lbs. Visual and auditory acuity required. Travel As part of employment at Southampton Hospital, occasional travel to other locations may be required to support operational needs. Special Notes Resume/CV should be included with the online application. Stony Brook Medicine is a smoke‑free environment. Smoking is strictly prohibited on campus, including parking lots and outdoor areas. All hospital positions may be subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit facial hair. This role may be designated as “essential,” meaning that employees may be required to remain at work or report during institutional emergencies. Anticipated Pay Range The starting salary range (or hiring range) for this position has been established based on relevant experience. The salary range represents SBSH’s good faith and reasonable estimate of compensation at the time of posting. Total compensation includes benefits and other factors beyond the base salary. Pre‑employment Requirements Prior to the start date, the selected candidate must meet the following requirements: Successfully complete a pre‑employment physical examination and obtain medical clearance from Stony Brook Southampton Hospital’s Employee Health Services. Complete an electronic reference check with a minimum of three (3) professional references. Successfully complete a 4‑panel drug screen. Meet regulatory requirements for pre‑employment screenings. Provide a copy of any required New York State license(s) or certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. Equal Employment Opportunity Statement Stony Brook Medicine is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, or all other protected classes under federal or state laws. #J-18808-Ljbffr Stony Brook University