Staff Learning & Development Manager

Position Summary Benesch is looking for a Staff Learning & Development Manager to join our HR team in the Cleveland office. This hybrid role supports staff to reach their professional goals through performance management, learning programs, and skill‑building initiatives. Essential Functions Partner with leadership to identify skill and competency gaps among support staff and establish learning and development initiatives. Administer the firm’s annual performance management process for support staff, including communications, manager training, cycle coordination, and follow‑up. Manage the design, coordination, and evaluation of firm‑wide learning programs for support staff, including workshops, skill‑building sessions, and professional development opportunities. Administer the firm’s SkillPath learning subscription, including user setup, curation of recommended learning paths by role/level, and regular reporting on enrollments, completions, and utilization trends to HR leadership. Partner with managers to promote SkillPath content aligned to performance and development goals, monitoring course completion and incorporating learning data into talent discussions and coaching conversations. Manage the Bundle 1:1 coaching program end‑to‑end, tracking enrollment, session utilization and feedback, and escalating low participation to department leaders. Generate key takeaways, themes and future development opportunities upon completion of the individual coaching program. Design and facilitate HR‑specific and managerial trainings that can be delivered via the firm’s LMS platform. Assist with maintenance and update of the Benesch Learning Center, reviewing learning modules, designing new on‑demand content, updating content, running and analyzing reports, and promoting staff engagement. Provide administrative and logistical support to training programming as needed (calendaring, content review, attendance monitoring, technology coordination, catering or room reservations). Manage relationships with external training providers, consultants, and software vendors to ensure quality programming. Evaluate the effectiveness of training programs with collection and analysis of feedback. Track training engagement and ensure all records are thorough and stored properly. Lead the design and implementation of career pathing frameworks for support staff, defining competencies, growth criteria, and development plans that promote retention and advancement. Stay informed on best practices in learning, performance management, and organizational development, sharing recommendations to strengthen the firm’s people programs. Other duties and projects as assigned. Qualifications The Staff Learning & Development Manager should hold a Bachelor’s Degree in Human Resources, Learning & Development, Organizational Psychology, Business, or a related field, with a SHRM or HRCI certification preferred. A minimum of seven years of progressive human resources experience, including at least five years focused on learning and development, training, or organizational development. Proven experience managing performance processes and facilitating employee development within a professional services or multi‑office environment. Strong understanding of coaching principles, performance management in a professional services setting, and outstanding interpersonal, facilitation, and presentation skills. Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint, Teams) and familiarity with learning or talent development platforms. Salary: $118K to $149K. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at View phone number on click.appcast.io or email Christine Watson at View email address on click.appcast.io. #J-18808-Ljbffr Benesch, Friedlander, Coplan & Aronoff