Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With nine years as a State Farm agent, our office has proudly qualified for both Honor Club and Ambassador Club every single year — a reflection of our commitment to excellence and genuine care for our customers. Before opening my agency, I spent two years as an agent aspirant, gaining firsthand experience in what it takes to build a thriving business and successful team.

I’m actively involved in the industry and my community, serving as a committee member with the Utah Team Member Hall of Fame and speaking at events such as the 2024 Polished Conference at UVU. Giving back and mentoring others are huge parts of what drive me, and I’m passionate about creating opportunities for my team to grow both personally and professionally.

As a mom of three, I understand the importance of balance and flexibility — and that perspective shapes the way we run our office. Team members enjoy a supportive, growth-minded environment along with benefits like a Simple IRA and licensing reimbursement.

If you’re motivated, kind-hearted, and ready to make a meaningful impact while being part of a high-achieving team, you’ll feel right at home here.

ROLE DESCRIPTION:
jordan hardy - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.