Full-Stack and Software Support Engineer

At Tristar AI, we are transforming manufacturing by bringing cutting-edge computer vision tools to the factory floor. Our focus is on empowering frontline operators and managers whether the customer is a family‑run plastics factory or a global automotive titan. Born out of research at MIT and Harvard, we are headquartered in Cambridge, MA, serving customers across North America. Founded in 2021, we are backed by world‑class investors and partners, including some of the earliest investors in Cruise, Ring, Dropbox, and more. This is an incredible opportunity to join on the ground level of a rapidly growing startup. The features you build here will be used every day by leading manufacturers. You'll have the opportunity to work in a fast‑paced environment and shape the future of the company and its technology. You will report to Tristar AI's Head of Engineering. This is a hybrid role based out of our Kendall Square office in Cambridge, MA. About You You love a good challenge and learning new things. You're able to own a core part of the product and juggle the different requirements that come along with it. You are comfortable moving around a technology stack to understand how different features work and contribute to different parts of the platform. An entrepreneurial spirit and eagerness to try new things and be innovative. A bias for action and taking ownership. Responsibilities This will be a rough 50/50 split between full stack responsibilities and supporting past customer analytics. Contribute to our customer facing dashboard. Provide analytics based on statistics on the dashboard for customers. Support and maintain current model with our active learning pipeline. Track performance and metrics for past results. Document and help scope document customers specs. Collaborate with customers to understand their unique manufacturing challenges and tailor solutions to meet their specific needs. Qualifications BS degree in Computer Science, Software Engineering, Data Science or related technical fields. 2+ years experience working in python. Familiarity with TypeScript, React (NextJS a plus), Typed Python 3.13+, SQL (pl/pgSQL a plus). Experience developing computer vision software is plus. Familiar with version control systems such as Git. Strong optimization and debugging skills. Working at Tristar AI We’re building a strong diverse team that values hard work and personal well‑being. Benefits of working with us include: Direct impact on product and culture. Company equity. Competitive compensation and benefits. Free coffee, juice, and snacks at our CIC office in Cambridge. Flexible work schedule. Sponsored company events and happy hours. #J-18808-Ljbffr