Doorman

Austin, United States | Stratton Amenities is a full-service concierge solution providing luxury,hotel-style front desk concierge services for upscale apartments andcondominium buildings. Our mission is to create the most hospitable experiencefor our associates, residents and clients. We are seeking engaging, energetic, friendly, andprofessional individuals to provide outstanding service for our residents andguests in our luxury residential high-rises. The ideal candidate is passionateabout providing exceptional hospitality and guest experiences. Position Requirements Strongsituational awareness and problem-solving abilities Takespride and ownership in the position and property Abilityto respond promptly and courteously to residents’ and guests’ needs Minimumtwo years of hospitality, customer service, or front-facing serviceexperience Outstandinginterpersonal skills and a naturally welcoming demeanor Organized,proactive, productive, and self-motivated with a positive attitude Neat,polished, and professionally groomed appearance Abilityto think clearly, remain composed, and make quick decisions under pressure Main Responsibilities Warmlygreet and open doors for residents, guests, and visitors Providea seamless arrival and departure experience, offering assistance withbags, packages, umbrellas, and curbside needs Maintaina strong presence at the front entry and ensure the lobby entrance remainsclean, orderly, and welcoming Monitorfront entry activity to support resident safety and building security Managevehicle and pedestrian flow at the front drive; assist with rideshare,deliveries, and authorized vendor access Communicateprofessionally in person and via radio or phone Coordinatewith the concierge and management team to support building operations Assistwith package handling and deliveries as needed Providedirections, local information, and general assistance with a polished,guest-focused demeanor Maintainconfidentiality and uphold all building standards Mustbe able to work a flexible schedule including nights, weekends, andholidays Able to work outdoors, in heat and coldweather. Experience Requirements Backgroundin hospitality, customer service, luxury retail, or related front-facingroles Stratton Amenities is an equal opportunity employer. We strongly believediversity and inclusion are essential to making connections in a culture ofservice. #J-18808-Ljbffr