Administrative Specialist - Switchboard

Job Description

Job Description

Overview

Are you interested in working for a human services agency where your work can have a positive impact? 

Are you personable, helpful, and looking for a rewarding full time job?

 

If you answered YES to these questions, then consider joining the Devereux team as our Full-time Switchboard Receptionist!

 

The pay range for this position is $20.00 to $23.30 per hour, depending on education and experience.

This position is located in Rutland, MA.

The schedule is Monday-Friday 8am-4pm

 

Devereux Massachusetts and Rhode Island is a nationally recognized organization dedicated to helping children and adults with Autism Spectrum Disorders and other psychological, emotional, and behavioral disorders. Through our residential and placement services in the community, we help individuals learn the skills needed for independent living and making meaningful life choices. We provide supportive settings in comfortable home environments and ensure that individuals have access to services that are appropriate to their developmental level, and cognitive, emotional, and social abilities.

 

As the Administrative Specialist at Switchboard you will:

• Serve as the first point of contact for callers, visitors, clients, families, staff and community partners, maintaining a professional, calm, and helpful presence at all times.
• Answer and route incoming calls, greet visitors, and assist with initiating and following emergency procedures,and maintaining a professional, calm, and helpful presence at all times. 
• Assist with clerical tasks such as mail sorting and distribution, copying and faxing, booking conference rooms, and occassional data entry/updates. 

Learn more about Devereux Massachusetts:

 

 

 

Responsibilities

Company Overview  

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.

 

Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care. 

 

Our Culture, Our Expectations  

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.

 

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time. 

 

What Devereux Offers You  

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;

 

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services. 

• Student loan debt assistance, tuition reimbursement and continuing education assistance. 

• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage. 

• Employee assistance / work-life balance program. 

Visit to see why Devereux is a great place to work!

 

Devereux is a drug-free workplace, drug screening required. EOE

Qualifications

Job Requirements:

• Must be 21 years of age or older
• Must have valid driver's license
• Minimum of high school diploma or GED
• 3 years relevant experience in administration, preferred
• Excellent oral and written communictaion skills. Proficient computer and Mircosoft Office skills.
• Must be able to attend 3 days of paid new hire orientation Monday-Wednesday 8:00am-4:00pm

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.