Branch Manager

Job Description

Job Description

Description:

Join Maine Savings as a Branch Manager for our Portland location!

As a Branch Manager in our Portland location, you will lead the day-to-day operations of the branch, with a strong focus on loan underwriting, team leadership, and delivering outstanding member experiences. This is a strategic and hands-on leadership role ideal for someone passionate about people, performance, and financial wellness. Big picture, you will be responsible for the following areas of excellence:

• Lending Leadership: Underwrite consumer loans within policy-assigned limits. Review and approve underwriting decisions made by team members to ensure consistency and compliance.
• Team Management: Hire, train, coach, and manage branch staff. Conduct performance evaluations and take appropriate personnel actions to foster a productive, motivated team environment.
• Operational Oversight: Monitor branch performance against established goals. Identify and act on opportunities to improve efficiency, productivity, and service delivery.
• Compliance & Risk Management: Ensure all branch operations are conducted in full compliance with credit union policies and procedures. Maintain strict control of past-due and charged-off accounts.
• Member & Community Engagement: Represent the branch in community networking opportunities. Regularly contact new members to introduce yourself, answer questions, and support their financial needs.
• Reporting & Communication: Maintain open lines of communication with the main office, prepare and submit reports, and actively participate in scheduled management meetings.
• Service Excellence: Consistently model and promote the Maine Savings Federal Credit Union Service Standards—Courtesy, Appearance, Responsiveness, Empowerment, Empathy, and Reliability—in every interaction.

Schedule is 8am-5pm Monday through Friday. Schedules are subject to change based on business needs.

• Three years to five years of similar or related experience.
• Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
• Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Maine Savings offers an excellent compensation package as well as the opportunity to thrive in a challenging, fun, and exciting environment. Maine Savings also offers health insurance, dental and vision insurance, 401k with company match, paid holidays, a generous Paid Time Off program, employee referral program, employee discounts, continuing education and student debt relief programs, longevity bonuses and more! Maine Savings is a growing modern financial institution offering members a full range of financial services. With over 42,000 members and nearly $845,000,000 in assets, Maine Savings is among Maine’s largest credit unions. With 12 branches, nearly 180 employees, and state-of-the-art technology, Maine Savings is committed to providing its members in-person service and modern conveniences. Founded in 1961 by employees of the Bangor and Aroostook Railroad Company, Maine Savings continues to serve its membership as a federally insured not-for-profit credit union.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.