Hospice Administrator

At Singing River Health System, caring isn't just part of the job - it's in our DNA. Whether we're saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day.

With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift:
Days

Location:
Hospice of Light

Job Description Summary

Job Description

Position Overview:
The Hospice Administrator manages the Hospice Program on a day-to-day basis providing excellent hospice care; coordinates hospice patient care with the patient's attending physician and the Hospice Medical Director; trains all hospice employees and volunteers; provides the caregiver assistance as needed; conducts hospice-related educational programs as needed; and complies with all hospice standards. The Administrator ensures that charges are made as appropriate for care given to the hospice patient.


The administrator shall be responsible for compliance with all regulations, laws, policies, and procedures applicable to hospice specifically and to Medicare/Medicaid issues when applicable.

He/She reviews, formulates and implements policies and organizational changes while working within the delegated general authority. The Administrator defines and implements marketing and sales initiatives and champion's program development and growth to ensure the highest quality in patient outcomes. The administrator is largely responsible for the finances of Hospice.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education:
Bachelor degree required.


License:
Licensed physician, a licensed registered nurse, or a social worker with a Bachelor Degree.

Certifications:
Must complete and maintain BCLS certification upon hire and/or transfer.

Experience:
College graduate with a bachelor's degree and two (2) years of health care management experience or an individual with one (1) year of healthcare management experience and three (3) years of healthcare service delivery experience that would be relevant to managing the day-to-day operations of a hospice.

Reports to:
Hospital Administrator

Supervises:
Hospice of Light staff and volunteers

Physical Demands:
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Must be able to be active for extended periods of time without experiencing undue fatigue.


Work involves being able to perceive the nature of sounds at normal speaking levels, with or without correction. Must demonstrate the ability to communicate, speak, and enunciate to express/exchange ideas and detailed information in person and on the telephone. Work requires a minimum standard of visual acuity, with or without correction, with the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms that are closer to compare data at close vision.

Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making skills in the management of financial responsibilities, staff, and/or patients. Must possess emotional stability conducive to dealing with high stress levels associated in dealing with employee issues and demands of maintaining effective working relationships with peers, staff, managers, physicians, and other healthcare associates.
Must demonstrate knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have working knowledge of hospice programs, regulatory compliance, standards and requirements. Must have a comprehensive knowledge and developed skills in pain and symptom control and psychology of loss. Must demonstrate knowledge of Joint Commission, state and federal guidelines, regulations and standards as they apply to life safety and healthcare.


Special Demands:
Work requires the ability to function independently, adapt to workload demands, set priorities, understand and set goals. Must possess highly developed organizational, planning and management writing skills, excellent oral communication skills, and the ability to create/maintain a collaborative work environment. Must be on-site during business hours or immediately available by electronic communication when working within the geographic service area.
Must have a valid driver license and satisfactory driving record as job requires traveling throughout the SRHS service area - with the employee providing his/her own transportation. Frequent travel within a radius of 50 miles, with occasional travel beyond, is required. Must have liability insurance of personal vehicle used in Hospice activity.
Proficient knowledge and skill in using Microsoft Word, Excel, and PowerPoint required.

If you're looking for purpose, teamwork, and a place where what you do truly matters, you've found it. Let's do big things together. Apply now and join our team.