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Operations Assistant

Next Step Property Management

Job Description

Job Description

_ ** **IS THIS YOU?****_
Are you a highly motivated go-getter that's looking for a positive culture? Are you detail oriented and highly organized? Do you enjoy talking and interacting with people? If you thrive in a fast-paced environment & love facilitating results; are inspired by being around someone with big ideas, are fiercely loyal, and driven to get outcomes; love personal development & becoming a better version of yourself everyday... then this might be your dream position!

** ROLE: **
You are responsible for the day to day operations of a property management company, including planning and daily communication with the CEO.

** RESPONSIBILITIES: **

  • Daily communication & planning with the CEO
  • Preparation of correspondence
  • Handling incoming calls/emails to the office
  • Following up with customers & helping to onboard new clients
  • Maintain electronic tenant & property files
  • Calling tenants: handling delinquencies and having them make a payment or set up a payment plan, following up on inspection issues/damage; handling lease renewal reminders; collecting information for lease renewals; collecting proof of renters insurance, etc.

** RESULTS (Expected Accomplishments): **

  • Excellent communication (oral & written)
  • All tasks are completed on time
  • Has a clear outcome, knows their scoreboard, and understands what they are accountable for
  • We have a strong, positive, results-driven culture within the team
  • We practice transformational leadership to facilitate personal growth
  • The projects we commit to are completed on time and create the desired outcome for our company and our clients
  • We use the minimum effective dose systems and platforms in order to get the greatest results
  • We help clients achieve their investment goals & provide a great experience for clients & tenants

** REQUIREMENTS: **

  • High-level communication skills
  • Detail oriented & highly organized
  • Excellent time management & problem solving skills
  • Proficient in the use of technology, easily adapting to new software
  • Emotionally self-regulate even during times of pressure and stress
  • Able to consistently understand the intent and vision of the CEO
  • Ability to meet deadlines with ease and work in a fast-paced environment
  • Must be a team player with a positive attitude
  • Must be able to work independently
  • 6+ months of property management experience preferred but not required
  • Ability to work some evenings and weekends
  • Ability to obtain a real estate license at company expense
  • Background check required
Vacancy posted 2 hours ago
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