DME COORDINATOR

What we do Select Ortho is a rapidly growing nationwide company that provides expertise, convenience and reliability in the delivery and fitting of orthoses and durable medical equipment to orthopedic practices and their patients. We value employees and offer competitive pay and exceptional benefits: Medical insurance (company pays 75% of the premium) Dental and vision (company pays 100% of the premium) Free life insurance Generous paid vacation time Paid sick time Paid company holidays and more Position Summary The DMEPOS Coordinator is a trained member of the physicians' team, working with all healthcare professionals in delivering patient care. The role is responsible for all matters related to and concerning DMEPOS within the clinic, including fitting, refitting, custom measurement, patient education, prior authorization, collection of co‑ins/deductible, and patient satisfaction. Essential Functions Provide fitting and patient education on application, use, care, and expected outcomes for products as indicated by physician instructions and manufacturer recommendations. Educate patients on insurance plans, provisions, financial responsibility, and collection of patient portions. Ensure necessary documentation and authorization is obtained as it relates to payer requirements. Track, maintain, and order inventory for one or multiple locations. Actively promote and foster excellent inter‑departmental relations and relationships with case managers, payers, suppliers, physician clinical staff, and surgery personnel. Ensure compliance by documenting custom measurements, ABNs, MAEs and LMNs as needed. Collaborate with a team of DMEPOS Coordinators and Billing Specialists. Perform other duties as assigned. Required Education High school degree or equivalent unless state requires licensing. Preferred Education Medical Assistant Athletic Trainer Certified Orthotic Fitter Certified Orthotist Requirements Knowledge of word processing, spreadsheets, and databases. Alpha and numeric data entry skills. Ability to work quickly, accurately, and pay attention to detail. Establish and maintain effective working relationships with physicians, patients, employees, and the public. Knowledge of anatomy, physiology, medical terminology, insurance claims, and insurance benefits. Knowledge, Skills, Abilities, and Experience DME or orthoses related medical experience. Knowledge of medical billing/collection practices. Basic medical coding and third‑party operating procedures and practices. Biomechanics knowledge. Excellent verbal and written communication and patient care skills. Judgment, decision making, and time management skills. Ability to organize multiple projects and assignments simultaneously. Work Environment The job operates in an active clinical environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. Physical Demands This role requires regular movement between sitting and standing, standing for long periods, walking, bending, kneeling, and stooping. Employees must frequently lift or move items weighing 20 pounds or more, and sometimes lift items weighing 5 pounds or more overhead. Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need. #J-18808-Ljbffr Select Ortho