Information Technology Support Technician

Information Technology Support TechnicianFroehling & Robertson, Inc., (F&R) has been proudly engineering stability in the country since 1881. In addition to being one of the oldest independent testing/engineering companies, F&R is also a minority-owned business offering competitive compensation/benefits and a positive work environment designed around the philosophy of mutual respect for all! Our shared F&R/Employee values include: Safe & Healthy Work Environment, Value & Respect for F&R Employees and Clients, Trustworthiness, Technical Excellence, Continuous Improvement, and Financial Success.We're always on the lookout for enthusiastic individuals who are not afraid to get their boots and hard hats a little dirty from an honest day's work.Come be a part of this talented and dedicated team. Join stability. Apply now!Who we are looking for:The Information Technology Support Technician will answer questions and manage requests related to information systems (IT) production jobs.What you'll be doing:Including but not limited to:Responsible for providing technical support and answering users' computer-related questionsMaintains current list of computer requestsTroubleshoots hardware, software and network problemsAssists the Network/Systems AdministratorInstalls computer hardware and softwareOther responsibilities as needed.What you need to have:Associate's degree in computer science or IT preferred0-3 years of relevant experienceAbility to adapt to rapid changes/rapid work environment, manage competing demandsAbility to work independently or in a team environmentAbility to learn new concepts quicklyAttention to detail and excellent organizational skillsAbility to multi-task and meet deadlinesExcellent communication and skills (oral and written)Must be willing to participate in and pass F&R's pre-employment screening including a background investigation, drug screening and driving record.Check Out Our Perks + Benefits:In addition to our welcoming company culture and competitive compensation packages, our employees enjoy the below benefits:Comprehensive group medical insurance, including health, dental, vision and lifeOpportunity for professional growth and advancementTuition reimbursementPaid time offCompany–observed paid holidaysShort and long-term disability coverage401K retirementCompany Cell Phone + TabletWe extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, pregnancy status, marital status, military or veteran status, genetic information or any other reason protected by federal, state or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.F&R participates in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.EOE M/F/D/V/SO. Drug Free Workplace.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.