Human Resources Director (New York)
Willow Search Partners
HR Director – New York
Our client, a growing and well-established organization, is seeking an experienced HR Director to join its New York team. This individual will play a key role in supporting the continued growth and development of the organization while serving as a trusted HR advisor to business leaders and employees.
Onsite in NYC Monday-Thursday, remote Friday
Must have experience in Retail/Apparel/Fashion/CPG
The ideal candidate will be a hands-on HR professional with strong expertise across employee relations, performance management, talent development, recruitment, compliance, and organizational planning . This role will work closely with leadership to develop and implement HR initiatives that support employee engagement, retention, and overall business objectives.
Key Responsibilities
- Build strong, collaborative relationships with business leaders and employees at all levels, serving as a trusted HR advisor and strategic partner.
- Partner with leadership to develop and continuously improve HR programs and processes that support the attraction, retention, development, and engagement of talent.
- Manage the full onboarding process, including new hire orientations, ensuring a positive and seamless employee experience.
- Oversee the performance management lifecycle and provide guidance, resources, and coaching to managers and employees throughout the process.
- Serve as an internal consultant on employee relations matters, providing guidance on HR policies, employment practices, and applicable employment laws.
- Conduct and/or oversee employee relations investigations as needed, including appropriate documentation, escalation, communication, and follow-up.
- Ensure compliance with applicable federal, state, and local employment laws and regulations.
- Coach and counsel managers on effective performance management, employee communications, documentation, and workplace matters.
- Partner with management on organizational changes, workforce planning, talent discussions, and succession planning.
- Partner with Talent Acquisition to support full-cycle recruitment for key positions, including sourcing, screening, interviewing, candidate assessment, and offer management.
- Develop and implement effective recruiting strategies to attract and retain top talent within the New York market.
- Support employee engagement initiatives, events, and programs designed to foster a positive and collaborative workplace culture.
- Identify opportunities to improve HR processes, policies, and programs as the organization continues to evolve.
- Assist with various day-to-day HR and office-related operational needs as appropriate.
- Prepare and provide HR data, reporting, and information to Finance and other internal stakeholders.
- Take ownership of special projects and initiatives that support broader organizational and HR objectives.
Qualifications & Experience
- 8–10+ years of progressive HR experience , ideally within a fast-paced, dynamic organization.
- Strong understanding of HR operations and best practices, including employee relations, performance management, compensation, talent development, recruitment, and employee engagement .
- Strong knowledge of federal, state, and local employment laws and regulations.
- Demonstrated experience coaching and advising managers and employees across a variety of HR and workplace matters.
- Excellent written and verbal communication skills with the ability to effectively interact with employees and leaders at all levels.
- Strong problem-solving, influencing, and decision-making skills.
- Hands-on, proactive approach with the ability to work independently and manage multiple priorities in a dynamic environment.
- Strong organizational skills and attention to detail.
- Proficiency with Microsoft Office Suite; strong Excel skills required .
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
- HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR is a plus.
Compensation & Benefits
The organization offers a competitive compensation package along with a comprehensive benefits program, including:
- Medical, dental, and vision coverage
- 401(k) with company match
- Generous paid time off
- Professional development and career growth opportunities
- Employee-focused programs and initiatives
- Collaborative and dynamic work environment
- Opportunities to participate in community and employee engagement initiatives
This is an excellent opportunity for an experienced HR professional to have a meaningful impact on the organization while partnering closely with leadership on both day-to-day HR matters and broader strategic initiatives.
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