SCADA Application Engineer
Accentuate Staffing
Accentuate Staffing is working with a company in the utility software space that is hiring an Application Engineer. This role supports customers using specialized software tied to power systems, SCADA, and related utility applications. It is a strong opportunity for someone who enjoys technical problem-solving and working directly with customers in a specialized industry.
The right candidate will have a strong technical foundation along with the ability to communicate clearly in customer-facing situations. This person will help troubleshoot issues, answer product and configuration questions, support demos and training efforts, and relay customer needs internally to help improve product use and overall support.
Responsibilities:
- Support customers by answering technical questions and helping troubleshoot application, configuration, and usage issues
- Assist with software setup, testing, and follow-up to help ensure successful customer use of the product
- Participate in product demos, training, and technical discussions with customers and teams
- Partner with engineering and other internal groups to communicate customer needs, escalate issues, and support solutions
- Review product functionality and documentation to help improve usability and accuracy
- Manage multiple support items while maintaining strong communication and follow-through
Requirements:
- Experience in an Application Engineer, Technical Support Engineer, SCADA Engineer, Protection Engineer, or similar technical customer-facing role
- Background in power systems, substations, SCADA, industrial communications, or related utility environments
- Familiarity with TCP/IP and industrial communication protocols; DNP3 or IEC 61850 experience is a plus
- Ability to troubleshoot software and technical issues while communicating clearly with customers and internal teams
- Experience working in Windows and/or Linux environments; scripting experience such as JavaScript is helpful
- Bachelor’s degree in Engineering, Computer Science, or a related technical field, or equivalent relevant experience
Vacancy posted 5 hours ago
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