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Tax Software Support Specialist for Tax Pros

Taxwell

Taxwell is seeking seasonal agent support to assist tax professionals using Drake Software. You will diagnose and resolve inquiries by phone, guiding users through troubleshooting steps and ensuring accurate solutions. The role emphasizes empathy, effective communication, and documentation for ongoing improvement. Ideal candidates have at least 3 years of Drake Software experience, strong customer service skills, and proficient written and verbal communication. #J-18808-Ljbffr Taxwell

Vacancy posted 5 days ago
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